Open To Work
Rachel Cook
Eastervillle
Work Preference
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
13
13
years of professional experience
Work History
VLT supervisor
Brian George
Easterville
09.2024 - Current
- Followed company security procedures for handling large sums of money.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Maintained clean and organized work area for efficient operations.
- Built and maintained productive relationships with employees.
- Maintained work area and kept cash drawer organized.
- Performed other duties as assigned by management.
- Trained new team members on company policies and procedures.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Addressed customer inquiries and resolved issues promptly.
- Maintained cleanliness and organization of the store layout.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
VLT Cashier
Brian George
Easter
07.2023 - Current
VLT Cashier
Brian George
Easterville, Manitoba
07.2023 - Current
- Handled cash, credit, and gift card transactions securely.
- Collaborated with team members to ensure smooth operations.
- Resolved customer complaints with professionalism and empathy.
- Performed other duties as assigned by management.
VLT Cashier
Marie George
Easterville
11.2018 - 09.2022
- Completed day-to-day duties accurately and efficiently.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Performed other duties as assigned by management.
Cashier
Esther Cook
Easterville
05.2017 - 08.2017
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Educational Assistant
Chemawawin School
Easterville
11.2015 - 04.2016
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Cleaned and organized classrooms, materials, and supplies.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Created a positive learning environment by encouraging cooperation among students.
- Helped students develop study skills such as note taking, time management, and organization techniques.
Summer Student/ Labour
Cedar Lake Community Project
Eastervillle
07.2015 - 08.2015
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Worked with cross-functional teams to achieve goals.
Summer Student/ Labour
Cedar Lake Community Project
Easterville
07.2014 - 08.2014
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed group projects, working smoothly with others.
Summer Student/ Child Care Worker
Little Feathers Day Care
Easterville
07.2013 - 08.2013
- Secured indoor and outdoor premises to protect children.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Recorded child behavior, food, and medication information for supervisors.
- Regulated children's schedules to balance rest, learning and play.
- Employed positive guidance strategies to encourage children and improve behavior.
- Organized and planned age-appropriate reading, crafts and music lessons.
Education
High School Diploma -
Chemawawin School
Easterville, ManitobaSome College (No Degree) - Bachelor of Arts
University College of The North
The Pas, MBSome College (No Degree) - Comprehensive Health Care Aide
Assiniboine Community College
Brandon, MBSome College (No Degree) - Bachelor of Arts
University College of The North
The Pas, MBSome College (No Degree) - Bachelor of Arts
University College of The North
The Pas, MBSkills
- Cash Handling
- Payment Processing
- Customer Service
- Product Recommendations
- Cleaning and sanitizing
Education and Training
other,other,other,other,other
Timeline
VLT supervisor
Brian George
09.2024 - Current
VLT Cashier
Brian George
07.2023 - Current
VLT Cashier
Brian George
07.2023 - Current
VLT Cashier
Marie George
11.2018 - 09.2022
Cashier
Esther Cook
05.2017 - 08.2017
Educational Assistant
Chemawawin School
11.2015 - 04.2016
Summer Student/ Labour
Cedar Lake Community Project
07.2015 - 08.2015
Summer Student/ Labour
Cedar Lake Community Project
07.2014 - 08.2014
Summer Student/ Child Care Worker
Little Feathers Day Care
07.2013 - 08.2013
High School Diploma -
Chemawawin School
Some College (No Degree) - Bachelor of Arts
University College of The North
Some College (No Degree) - Comprehensive Health Care Aide
Assiniboine Community College
Some College (No Degree) - Bachelor of Arts
University College of The North
Some College (No Degree) - Bachelor of Arts
University College of The North