Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Collins

Los Angeles

Summary

Dynamic and results-driven hospitality professional with extensive mixology and cocktail expertise, honed at Auld Fella. Proven track record in delivering exceptional customer service and fostering repeat clientele. Skilled in cash handling and conflict resolution, with a strong focus on efficiency and inventory management. Passionate about creating memorable dining experiences.

Overview

7
7
years of professional experience

Work History

Server and Bartender

Auld Fella
04.2022 - Current
  • started out as a host and promoted to server within two months.
  • pre-opened new location in West La and have now been bartending there for two years.
  • prepare a wide variety of cocktails, extensive knowledge on wine menu and food pairings from menu.
  • maintain cleanliness and restocking of the bar area throughout service hours.
  • delivered attentive service to customers at bar and tables, fostering repeat clientele.
  • handled cash, credit, and tab payments, balancing drawer nightly with 100% accuracy.
  • trained new servers and bartenders, along with handling opening and closing duties of the bar alone.

Server and Cocktail Waitress

Rush Street
04.2022 - 01.2023
  • consistently provided professional service in a fast-paced enviornment
  • skillfully promoted items on bottle list, while assertively upselling other menu items

Lead Server Trainer

Copper Blues Rock Pub
10.2018 - 04.2022
  • worked daily greeting guest warmly and making sure they had a fun and safe dining experience, running food and drinks, bussing tables.
  • trained new staff on serving, opening, and closing duties.
  • booked, set up, and worked private parties and events.
  • worked as a server for the green room at comedy club connected to Copper Blues.

Education

Associate of Science - Biological Sciences

Arizona State University
Tempe, AZ
05-2018

Skills

  • mixology & cocktail experience
  • customer service & Hospitality
  • Cash Handeling, Tip Percenteges & POS systems
  • Inventory mangement
  • Speed & Efficency
  • Knowledge of state/ Local liquor Laws
  • Conflict Resolution & Teamwork

Timeline

Server and Bartender

Auld Fella
04.2022 - Current

Server and Cocktail Waitress

Rush Street
04.2022 - 01.2023

Lead Server Trainer

Copper Blues Rock Pub
10.2018 - 04.2022

Associate of Science - Biological Sciences

Arizona State University

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