Rachel Coelho Do Amaral
Windsor,ON
Summary
Dynamic and results-oriented Technical Communication Specialist with 5 years of experience in creating clear, concise, and user-friendly technical documentation. Skilled in translating complex technical concepts into easily understandable materials for diverse audiences. Seeking to leverage expertise in technical writing and communication to contribute to a forward-thinking organization
Overview
6
6
years of professional experience
1
1
Certification
Work History
Graduate Teacher
St. Xaviers School
11.2020 - 03.2024
- Improved student comprehension by incorporating real-world examples and hands-on activities into lesson plans.
- Taught students to Developed and maintain user manuals, online help systems, and technical documentation for ensuring accessibility and user-friendliness in lab work.
- Designed and implemented templates and style guides to standardize documentation format and improve readability, leading to enhanced user experience in technical magazines.
- Provided training and teaching course material for technical writing, word structuring and accurate language use to effectively communicate messages
- Assessed student progress regularly through formative and summative assessments, adjusting instructional approaches as needed for maximum effectiveness.
- Served as a mentor for new teachers, sharing best practices and offering guidance on classroom management techniques.
TECHNICAL WRITING TEACHER
V.M. Salgaocars (IHE)
06.2018 - 10.2020
- Taught coursework in technical documentation including user guides, HFS documentation, and release notes, adhering to industry standards and best practices.
- Worked closely with industry experts to understand new emerging trends and functionalities, ensuring accurate and comprehensive documentation.
- Conducted research to ensure accuracy and completeness of technical content, resulting in high-quality documentation.
- Leverage tools in the microsoft suite, canva and Adobe photoshop to improving document control and traceability.
- Created video tutorials and interactive demos to supplement written documentation, enhancing user understanding and engagement.
Education
B.Ed -
GVM COLLEGE OF EDUCATION
GOA,INDIA06.2018
Master of Arts - Technical Writing
GOA UNIVERSITY
GOA, INDIA06.2016
Bachelor of Arts - Technical Communication
PRAVATIBAI CHOWGULE COLLEGE
GOA, INDIA07.2014
Skills
- Technical communication: 5 years of experience in crafting technical documentation, including user manuals, guides, release notes, teaching coursework , and online help systems
- User Experience (UX) Design: Understanding of UX principles to create documentation that is intuitive, user-friendly, and accessible
- Graphic Design: Familiarity with Adobe Creative Suite (Illustrator, Photoshop) and Canva for creating visually appealing diagrams and illustrations
- Documentation Tools: Proficient in using tools like Microsoft Office Suite, Adobe Acrobat Markdown
- Project Management: Experience in coordinating documentation projects, collaborating with cross-functional teams, and meeting deadlines
- Communication: Excellent written and verbal communication skills, with a keen eye for detail and clarity
- Problem-solving: Strong analytical skills with the ability to troubleshoot and resolve technical issues efficiently
- Adaptability: Quick learner with the ability to adapt to new technologies and tools
Languages
English
Full Professional
Hindi
Professional Working
French
Elementary
Certification
- Business communication (writing skills- II ) Training - June-November 2013
- Practical use of mass media for communication training - June-November 2012
- Cambridge ESOL level-1 (Business english) - September 2013
Timeline
Graduate Teacher
St. Xaviers School
11.2020 - 03.2024
TECHNICAL WRITING TEACHER
V.M. Salgaocars (IHE)
06.2018 - 10.2020
B.Ed -
GVM COLLEGE OF EDUCATION
Master of Arts - Technical Writing
GOA UNIVERSITY
Bachelor of Arts - Technical Communication
PRAVATIBAI CHOWGULE COLLEGE
- Business communication (writing skills- II ) Training - June-November 2013
- Practical use of mass media for communication training - June-November 2012
- Cambridge ESOL level-1 (Business english) - September 2013
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