Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Work Availability
Rachel Clarke

Rachel Clarke

Kitchener,ON

Summary

Hardworking and passionate job seeker ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Bartender

Rich Uncle Tavern
08.2023 - 04.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Reduced wait times for drinks by efficiently managing bar area and prioritizing orders.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.

SERVER

Abe Erb Waterloo
07.2021 - 07.2023
  • Developed and maintained strong customer relationships and networks within designated sales territory
  • Adapted to and remained flexible in changing, fast-paced work environment
  • Assisted with training of new staff members
  • Responsible for opening and closing operations
  • Handled updating menu on Shopify and Touch Bistro.

SERVER SHIFT LEADER

Radical Road Brewery
09.2017 - 11.2020
  • Monitored food and beverage levels to satisfy customer needs
  • Developed an extensive knowledge of craft beer, food orders from guests and recommended pairings to go with their meals
  • Fostered a positive bar environment for patrons, encouraged customer loyalty
  • Key holder to perform open and closing duties
  • Assisted with training of new staff members.

SALES REPRESENTATIVE

Raise The Root Market
09.2016 - 11.2020
  • Developed and maintained strong customer relationships and networks within designated sales territory
  • Conducted regular follow-ups with customers post-purchase to ensure satisfaction and gauge loyalty levels
  • Cash and deposit management, cleaning and organization of store and merchandise, responsible for opening and closing operations, managed inventory
  • Utilization of product knowledge in consumer and supplier interactions
  • Trained sales team members on company procedures and standards.

ASSISTANT STORE MANAGER

Starbucks Company
03.2012 - 08.2016
  • Maintained organized store environment for customer and employee health and safety
  • Coordinated with manager to set specific and actionable goals based on established KPIs
  • Coached employees on customer service and selling techniques
  • Responsible for opening and closing operations
  • Led floor sets following plan-o-grams to update store appearance.

LINE COOK

Pangea Restaurant
03.2010 - 05.2011
  • Performed daily quality checks of ingredients used in preparation
  • Stocked and maintained prep stations to reduce wait times and shortages
  • Measured ingredients for recipes and portioned servings.

Education

HIGH SCHOOL DIPLOMA -

East York C.I, Toronto, Toronto, ON
06.2011

Some College (No Degree) - Meeting And Event Planning

George Brown College , Toronto, ON

Skills

  • Sales and Promotion
  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • High-Volume Dining
  • Cash Handling
  • Training
  • Adaptability

Volunteer Experience

STUDENT VOLUNTEER, Salt Haven Animal Rehabilitation Centre, London, ON, 05/01/09, 09/01/09

References

  • Adam Cilevitz, Bar Manager, Ignite Group, 519-778-9097, adam.cilevitz@gmail.com
  • Simon Dacosta, Business Owner/Operator, Radical Road Brewery, simondacosta2003@gmail.com
  • JJ Sheppard, Business Owner/Operator, Raise The Root Market, info@raisetheroot.ca

Timeline

Bartender - Rich Uncle Tavern
08.2023 - 04.2024
SERVER - Abe Erb Waterloo
07.2021 - 07.2023
SERVER SHIFT LEADER - Radical Road Brewery
09.2017 - 11.2020
SALES REPRESENTATIVE - Raise The Root Market
09.2016 - 11.2020
ASSISTANT STORE MANAGER - Starbucks Company
03.2012 - 08.2016
LINE COOK - Pangea Restaurant
03.2010 - 05.2011
East York C.I, Toronto - HIGH SCHOOL DIPLOMA,
George Brown College - Some College (No Degree), Meeting And Event Planning

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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