Rachel Cheng
Irvine
Summary
Bilingual Kinesiology student with experience in marketing, healthcare, and operations. Energetic and adaptable, recognized for teamwork, leadership, and a positive drive for growth.
Overview
5
5
years of professional experience
Work History
Marketing & Operations Manager
YesNow LLC
05.2024 - Current
- Directed company’s social media strategy by developing content calendars, posting engaging content, and managing client accounts to expand brand awareness and customer reach.
- Oversaw day-to-day operations, including scheduling, payments, and recordkeeping, while ensuring confidentiality and compliance with company policies.
- Supervised, trained, and motivated employees to maximize productivity, resolve conflicts, and maintain high team performance.
- Built and maintained strong relationships with customers and suppliers, supporting long-term growth and account development.
Physical Therapy Aide
Coury & Buehler Physical Therapy
09.2022 - 11.2023
- Assisted patients with therapeutic exercises and treatments, including electrical stimulation, ultrasound, and manual therapy, adapting care to different ages and injury levels.
- Documented patient progress and collaborated with physical therapists to ensure continuity and effectiveness of care.
- Educated patients on pain management and proper exercise techniques to support recovery and improve mobility.
Physical Therapy Aide
HaoKun Rehabilitation Center
10.2020 - 07.2022
- Adapted individualized treatment plans for patients across age groups and injury levels, incorporating assistive devices such as splints and braces.
- Performed movement assessments and applied manual therapy techniques to support rehabilitation and relaxation.
- Managed clinic operations by scheduling, processing payments, and coordinating patient intake while balancing administrative tasks with direct care.
Education
Bachelor of Science - Kinesiology
California State University, Long Beach
Long Beach, CA07-2027
Associate of Science -
Irvine Valley College
Irvine, CAHigh School Diploma -
Walla Walla Valley Academy
College Place, WASkills
- Languages: English, Chinese
- Digital: MS Office, Adobe PR, Social Media Management
- Healthcare: Therapeutic Exercises, Manual Therapy, Patient Care
- Leadership: President, Chinese Students & Scholars Association
- Operations: Scheduling, Customer Service, Record Management
- Corporate policies and procedures
Timeline
Marketing & Operations Manager
YesNow LLC
05.2024 - Current
Physical Therapy Aide
Coury & Buehler Physical Therapy
09.2022 - 11.2023
Physical Therapy Aide
HaoKun Rehabilitation Center
10.2020 - 07.2022
Bachelor of Science - Kinesiology
California State University, Long Beach
Associate of Science -
Irvine Valley College
High School Diploma -
Walla Walla Valley Academy