Overview
Work History
Education
Skills
References
Volunteer Experience
Languages
Timeline
CustomerServiceRepresentative

Rachel Chee

Pierrefonds,Québec

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Air Canada
10.2022 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Bar - Waitress

Vieux Four Manago
09.2020 - 05.2024

Education

Bachelor - Finance

Concordia University
Montreal
10.2019

Social Science

John Abbott College
Sainte-Anne-De-Bellevue
01.2019

École Secondaire Saint-Georges
Senneville
01.2016

Skills

  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Team player
  • Verbal and Written Communication
  • Attention to Detail

References

Available upon request.

Volunteer Experience

Starlight foundation, 11/01/16

Languages

English
Full Professional
French
Full Professional

Timeline

Customer Service Representative

Air Canada
10.2022 - Current

Bar - Waitress

Vieux Four Manago
09.2020 - 05.2024

École Secondaire Saint-Georges

Bachelor - Finance

Concordia University

Social Science

John Abbott College
Rachel Chee