RACHEL BREDT
Edmonton,AB
Summary
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Merchandising Lead- Assistant Manager/Operations
Gap Inc
Whistler, BC
05.2024 - 05.2026
- Led sales floor operations, delegating tasks while maintaining exceptional service standards.
- Directed stock shipment processing twice weekly, ensuring timely receipt, organization, and display of products.
- Executed seasonal floor resets to enhance visual displays in alignment with company standards.
- Trained new associates by offering constructive feedback and promoting core company values.
- Utilized reporting tools to monitor efficiency metrics such as UPH conversion and customer acquisition.
- Monitored employee performance to ensure compliance with company policies and procedures.
Reservations Coordinator
Delta Whistler Village Suites
Whistler, BC
07.2023 - 05.2024
- Processed new reservations via phone, email, and online booking platforms.
- Managed online booking systems such as Expedia, Hotels.com and Booking.com.
- Oversaw bookings, billing, and routing for multiple tour operators, ensuring accuracy and timely processing.
- Provided detailed information on room rates, site amenities, promotions, and cancellation policies.
- Monitored daily room inventory and allocated room blocks based on contractual requests to optimize occupancy.
- Collaborated with other departments to facilitate seamless service delivery and enhance guest satisfaction.
- Noted VIP special amenities and occasionally hand-delivered these items directly to rooms.
Retail Associate- Assistant Manager
Rocks & Gems Canada
Whistler, BC
07.2021 - 06.2023
- Assisted customers with jewelry selection, delivering detailed product information.
- Engaged customers through inquiries to recommend tailored product offerings.
- Executed cash handling procedures ensuring accurate transactions during opening and closing shifts.
- Trained new staff on product knowledge, register operations, restocking, and cleaning tasks.
- Maintained and rotated product displays to enhance visual appeal.
- Conducted inventory audits to maintain accurate stock levels and prevent discrepancies.
- Supported schedule creation and timely payroll submission for staff.
Front Of House Staff
KB&CO
Edmonton, AB
06.2020 - 11.2020
- Ensured cleanliness and organization of workspace while preparing diverse food and beverage options.
- Operated cash register efficiently to facilitate seamless transactions.
- Demonstrated extensive product knowledge to assist customers with informed choices.
- Assisted in food preparation tasks to support kitchen operations.
- Maintained cleanliness and organization in front-of-house area, enhancing customer experience.
Sterilization Technician
Pon Dental
Edmonton, Alberta
08.2018 - 02.2020
- Sterilized dental instruments using autoclaves and chemical disinfectants.
- Ensured cleanliness and organization of sterilization areas and equipment to uphold safety standards.
- Delivered properly sterilized tools to dental staff, facilitating safe and efficient procedures.
- Documented sterilization processes and kept accurate records for inspections to support compliance.
- Assembled and packaged instrumentation and sets following department protocols.
Barista
Starbucks
Edmonton, Alberta
03.2016 - 03.2018
- Prepared high-quality coffee and espresso beverages for customers.
- Provided exceptional customer service in a fast-paced environment.
- Collaborated with team members to ensure efficient service during busy hours.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Operated cash registers to process customer payments.
Skills
- Sales floor management
- Retail operations
- Team management
- Problem solving
- Customer engagement
- Effective communication
- Verbal and written communication
Certification
- Canadian Red Cross- Emergency First Aid & CPR/AED level C
Timeline
Merchandising Lead- Assistant Manager/Operations
Gap Inc
05.2024 - 05.2026
Reservations Coordinator
Delta Whistler Village Suites
07.2023 - 05.2024
Retail Associate- Assistant Manager
Rocks & Gems Canada
07.2021 - 06.2023
Front Of House Staff
KB&CO
06.2020 - 11.2020
Sterilization Technician
Pon Dental
08.2018 - 02.2020
Barista
Starbucks
03.2016 - 03.2018