Summary
Overview
Work History
Education
Skills
Computer Applications
Certification
References
Languages
Timeline
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Rachel Blagdon

Brooklyn,NS

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Secretary

NSHA
03.2024 - Current
  • Book appointments for diabetes, nutrition, emotional wellness counseling and physical activity in VHS.
  • Scheduled appointments for group programs.
  • Mailed out any appointments to patients.
  • Registered patients for the day and directed them to the waiting room.
  • Entered data into STAR and updated patients contacts with information to keep records current.
  • Answer phone calls, listened to voicemails and logged them in our phone message book.
  • Provided clerical support to coworkers by placing patient stickers on paper work, faxing, and filing documents.
  • Data Entry for Payroll

Radiology Clerk

NSHA
06.2018 - Current
  • Registered patients in a pleasant and timely manner
  • Received and communicated messages for medical staff and patients.
  • Booked appointments for CT scans, ultrasounds and biopsies.
  • Made reminder calls for upcoming appointments to patients.
  • Checked fax machine regularly and ordered any inpatient/emergency exams.
  • Made Gastrografin kits for patients and explained directions.
  • Educated patients; explained test procedures to patients, and directed them to helpful resources.
  • Burned CD's with x-ray or CT images on it for patients.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Trained new employees.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Radiology Tech Assistant

NSHA
08.2018 - Current
  • Arranged porters for patients.
  • Brought patient into the room by stretcher, wheelchair or ambulatory.
  • Assisted patient on and off of the table.
  • Explained procedures and observed patients to ensure patient care, Safety and comfort during scan
  • Accompany and assisted technologist with mobile exams.
  • Tracked cases in Millennium.
  • Cleaned probes for Ultrasound department.
  • Kept changing rooms clean and organized.
  • Stocked ultrasound and X-ray rooms.

Radiology Clerk – Tech Assistant

NSHA
07.2018 - Current
  • Checked in Patients with appointments and x-rays.
  • Handed out gowns to patients who needed to change and directed them to the appropriate waiting area.
  • Prepared next day's work schedules and brought to assigned departments.
  • Mailed out appointment forms to patients.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.

Health Protection Team Clerk

NSHA
05.2019 - 03.2020
  • Data Entry of reciprocals and MCH9 Cards.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Immunization record request, searched for the record through Panorama or in the file room (paper records)
  • Contacted other PH offices or doctors' offices to help obtain records.
  • Opened and Distribute mail.
  • Logged phone calls in the spread sheet and contacted patients to notify them that their record was ready to be picked up.
  • Assisted in CDC with filing.
  • Gave updates on data and records in Public Health meetings.
  • Covered for reception.

Education

Medical Office Administration Diploma -

Maritime Business College
Dartmouth, Nova Scotia
10.2016

High School Diploma -

Cole Harbour High School
Cole Harbour, Nova Scotia
06.2011

Skills

  • Office Administration
  • Payroll Administration
  • Data Entry
  • Computer Skills
  • Strong Problem Solver
  • Professional and mature
  • Dependable
  • Patient

Computer Applications

  • Millennium
  • STAR
  • BIS
  • Panorama
  • Health Card Inquiry
  • MS Office
  • Qmatic
  • Time Capture
  • VHS
  • SAP


Certification

  • Mental Health First Aid
  • St. John's Ambulance First AID and CPR certified
  • OHS and WHMIS
  • Fit and tested for use of an N95 particulate respirator



References

available upon request

Languages

English
Professional Working

Timeline

Secretary

NSHA
03.2024 - Current

Health Protection Team Clerk

NSHA
05.2019 - 03.2020

Radiology Tech Assistant

NSHA
08.2018 - Current

Radiology Clerk – Tech Assistant

NSHA
07.2018 - Current

Radiology Clerk

NSHA
06.2018 - Current

Medical Office Administration Diploma -

Maritime Business College

High School Diploma -

Cole Harbour High School

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Rachel Blagdon