RACHEL BIRT
Charlottetown,Prince Edward Island
Summary
Professional program officer with extensive experience in implementing and overseeing successful projects and programs. Adept at fostering team collaboration and adapting to changing needs to achieve strategic goals of the department. Reliable, results-driven, and prepared to make significant impact in this role. Proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
18
18
years of professional experience
Work History
PROGRAM OFFICER
Workforce, Advanced Learning and Population, Province of PEI
01.2008 - Current
- Providing information, advice and guidance to applicants requesting support while applying for programs including Jobs for Youth and Job Creation Program;
- Establishing and maintaining relationships with external service providers, stakeholders, employers and client groups to support program delivery.
- Identifying, planning, developing and implementing policies and procedures related to seasonal hiring.
- Assessing applications based on policies, needs assessment & risk associated with the job position, and preparing recommendations to support or decline the applications to management if required.
- Providing decisions to clients of application outcome including approvals and declines
- Monitoring service provider agreements for accountability reporting requirements and compliance with providing feedback and support to meet outcomes as defined by the agreement
- Responsible for the administration, planning and control of the Jobs for Youth program with an annual budget estimated at $325,000.00. Also coordinate the responsibilities for the implementation of projects and the hiring of 300 +
- Monitoring activities and outcomes to ensure participants are meeting anticipated timeliness
- Providing employers, organizations and client groups with information on suitable programs, and providing assistance with completing applications
- Reviewing all project applications from employers to ensure they fit within the program guidelines.
- Selecting applicants for funding while maintaining a budget allowance under my department. This entails working in a very fast-paced environment, meeting very tight deadlines.
- Working with MLS’s and Ministers in a manner that respects their office while upholding Government Employment policies and procedures.
- Preparing contracts and signing for all approved projects under the Jobs for Youth Program
- Ensuring the efficient processing and maintenance of job requisitions by entering all applications into the EDA Database
- Database management for the Employment Development Agency
- Consulting and providing advice & conflict resolution support to the employer and the students by conducting site visits throughout the work placement.
- Preparing and managing all relevant documents pertaining to the program, including contracts, reports, and all necessary paperwork for the student and the employer
- Providing detailed reports for senior management, including budget reports and program reports
- Preparing and managing contracts and receiving all relevant paperwork back and doing auditing on hours and payroll that has been submitted. Finalizing invoices for payment processing and closing off the files
- Leading initiatives to provide outreach services to jobseekers and employers
- Meeting with clients and providing advice and guidance in job search
- Working with both Private and Non Profit organizations, and placement of clients with barriers to employment to potential employers
PROGRAM OFFICER ASSISTANT
Department of Workforce & Advanced Learning
01.2016 - 01.2018
- Providing assistance to Program Officers to help alleviate heavy workloads.
- Conducting Quality reports in the OCSM database for Graduate Mentorship Program (GMP) & Self Employ clients
- Processing Claim reports submitted by organizations for GMP clients (employers, individuals & community organizations)
- Conducting the Performance Measurements reports on OCSM for Self Employ clients. Conducting Case Management duties for Self Employ program files including creating & updating case files using OCSM system. Conducting Follow up Surveys & Performance Measurements with Self Employ clients.
- Interpreting SkillsPEI programs policies & procedures to deliver programs to clients.
Education
Human Resources Management Certificate -
University of Prince Edward Island
Charlottetown, PE01.2005
Dispensing Optician Program -
Northern Alberta Institute of Technology
Edmonton, AB01.2002
Optometric Assistant Training Program -
Northern Alberta Institute of Technology
Edmonton, AB01.1998
Grade 12 Academic Diploma -
Charlottetown Rural High School
Charlottetown, PE01.1991
Skills
- PeopleSoft HRIM
- MS Office applications
- Word Processing
- Database Management
- Spreadsheets
- Employment Development Agency Applications Tracking System
- GroupWise
- Windows XP & X3
- Corel WordPerfect 12 Suite
- Internet Communications
- Excellent interpersonal and communication skills
- Experience in effective problem solving skills
- Considerable experience in managing and administering programs to the general public
- Extensive experience in responding to a variety of inquiries and requests from the general public and private sector, involving obtaining and providing information
- Considerable experience in reviewing financial transactions and monitoring budgets and/or applying general finance and administration policies and processes
- Work well under pressure with tight and conflicting deadlines
- Ability to work independently with minimal supervision
- Experience working with various levels of Government Departments & Community organizations
- Knowledge of resources & programs available Government Departments & Community Organizations
- Experience with administering a high volume of contracts (250) and managing contracts over $100,000
- Experience in negotiating contracts
- Excel in a fast paced environment
- Oral communication
- Written communication
- High attention to detail
- Memory utilization
- Organizational skills
- Analytical skills
- Decision making
- Critical thinking
- Client recommendations
- Document revision
- Editing
- Proofreading
- Priority identification
- Problem solving
- Meeting deadlines
- Outstanding performance
- Resource management
Languages
English
Full Professional
Training And Development
- Change Management Practitioner Certificate, Prosci Canada, 01/01/19
- Timekeeper Training, 12/01/19
- Mental Health First Aid, Mental Health Commission of Canada, 02/01/18
- Intermediate French, College Acadie, 01/01/09
- Basic Conversational French, College Acadie, Charlottetown, PE, 01/01/08
- Collaborative Problem Solving, University of Prince Edward Island, Charlottetown, PE, 12/01/15
- Essentials of Conflict Resolution, University of Prince Edward Island, Charlottetown, PE, 09/01/15
- Mental Health Awareness in the Workplace, 10/01/15
- Career Planning, 11/01/15
- Staffing & Classification Process & Practices, 01/01/14
- Preparing for the Interview, 01/01/14
- Team Building Training, 01/01/14
- Civil Treatment Training, 01/01/07
- Vision Training Specialist, Northern Alberta Institute of Technology, Edmonton, AB, 01/01/99
- Psychology 101 and Sociology 10, University of Prince Edward Island, Charlottetown, PE, 01/01/92
Committees Interests Activities
- Diversity and Inclusion Advisory Committee
- Currently involved actively in Foster Parenting.
- Active volunteer with Foxaide PEI
- Enjoy sports and recreational activities.
Timeline
PROGRAM OFFICER ASSISTANT
Department of Workforce & Advanced Learning
01.2016 - 01.2018
PROGRAM OFFICER
Workforce, Advanced Learning and Population, Province of PEI
01.2008 - Current
Human Resources Management Certificate -
University of Prince Edward Island
Dispensing Optician Program -
Northern Alberta Institute of Technology
Optometric Assistant Training Program -
Northern Alberta Institute of Technology
Grade 12 Academic Diploma -
Charlottetown Rural High School