Rachel Berkowitz
Costa Mesa
Summary
Knowledgeable and dedicated professional with 5 years of experience in the Real Estate industry. Solid team player with an outgoing, positive demeanor, motivated to maintain customer satisfaction and contribute to overall company success. Detail-oriented Assistant Manager with proven experience running multi-faceted projects while demonstrating excellent project management skills. Strong leader and problem-solver with a passion for developing relationships and continuous self improvement.
Overview
6
6
years of professional experience
Work History
Assistant Manager of Operations
Irvine Company
10.2023 - Current
- Managed daily operations of a 363,114 sq ft office property consisting of 2 high rise buildings with a total of 33 customers.
- Organized customer move-ins, move-out, renewals, relocations, downsizes, and tenant improvements.
- Created the budget for the fiscal year, analyzed monthly variances, and oversaw customer CAMS and rent payments.
- Oversaw approximately three and a half million dollars of capital projects including a new onsite cafe, a conference room buildout, a roof replacement, and full floor lobby corridor improvements.
- Worked with several vendors on large scale projects and created contracts and POs through Coupa.
- Organized monthly customer events for the entire project with over 600 attendees.
- Hired, onboarded and fully trained 2 new associates.
Senior Associate, Operations
Irvine Company
04.2022 - Current
- Fully onboarded an Associate by providing training on all systems, tasks, and accounting duties.
- Assisted with opening a new fitness center and took lead on piloting an access control system.
- Acted as the liaison for the Window Washing Committee and created the budget planning spreadsheets for the Office and Campus portfolios.
- Lead all of the accounting and budget meetings for a 827,548 sq ft property with 8 buildings.
- Prepared CAMS for customers and notified them of property tax and operating expense increases and decreases.
- Assisted with the budget planning process.
- Analyzed budget variances monthly and reported findings to Manager.
- Oversaw numerous capital projects such as window shade installations, EAU, and signage upgrades.
Associate, Operations
Irvine Company
07.2021 - 04.2022
- Maintained and updated databases, spreadsheets, and directories.
- Resolved customer service calls and coordinated with several service providers ensuring total satisfaction.
- Issued purchase orders, verified work orders, coded invoices, attended monthly AR calls, and resolved discrepancies.
- Planned and facilitated customer events and lead the portfolio wide Blood Drives.
- Assisted with customer move-in, move-outs, and renewals; maintained vacant suites and coordinated tenant improvements.
Client Services Coordinator
Kidder Mathews
07.2018 - 07.2021
- Responsible for researching investment opportunities, maintaining databases, organizing property inventory, marketing research and deal making, formulating agreements, attending conferences, and contacting potential buyers and sellers.
Education
California Real Estate License -
Allied Real Estate Schools
Online05.2024
Bachelor of Science - Biopsychology
University of California, Santa Barbara
Santa Barbara, CA2017
Skills
- Adapts quickly to new software applications
- Confident and effective leader with high EQ
- Excellent time management skills
- Creative problem solving
- Energetic and self-motivated with proven organization and operational capabilities
- Financial literacy
- Project management
- Proficient in Coupa, SAP, MRI, Argus, and PPM
Timeline
Assistant Manager of Operations
Irvine Company
10.2023 - Current
Senior Associate, Operations
Irvine Company
04.2022 - Current
Associate, Operations
Irvine Company
07.2021 - 04.2022
Client Services Coordinator
Kidder Mathews
07.2018 - 07.2021
California Real Estate License -
Allied Real Estate Schools
Bachelor of Science - Biopsychology
University of California, Santa Barbara