Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Bathurst

Toronto

Summary

Dynamic HR Professional with focus on onboarding processes, known for driving efficiencies and enhancing employee integration. Adept at fostering team collaboration and adapting to changing needs to achieve results. Skilled in communication, training, and systems management, ensuring seamless transitions and strong team support. Respected for reliability and results-driven approach.

Overview

9
9
years of professional experience

Work History

Onboarding Specialist/Bar Manager

Milestones Grill & Bar
05.2016 - Current
  • Responsible for recruiting and training & development processes:
  • Perform interviews & process new hire paperwork
  • Weekly bar scheduling & training coordination
  • Perform daily end of shift administrative duties and cash balancing.
  • Community outreach & marketing initiatives to drive sales
  • Optimizing customer experience by delivering high quality services and effectively troubleshooting issues.
  • Handling customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Developing and updating tracking spreadsheets for process monitoring and reporting.
  • Applying strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow
  • Streamlined new hire processes by developing efficient task workflows and checklists.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.

Human Resources Administrator

Creative Team Solutions/Community Living
01.2020 - 05.2022
  • Led new talent acquisition/full-cycle recruitment processes for over 300 full/part-time hires for main and umbrella organizations.
  • Provided HR supports to 3 organizations simultaneously, with approximately 2200 employees in total & oversaw hiring, staffing, labour law compliance
  • Responsible for coordinating with trainers to implement in-person training sessions on a weekly basis.
  • Developed and implemented Employee Diversity & Equity initiative program
  • Delivered daily communications regarding department and organization specific updates via email & in weekly meetings.
  • Track, follow-up & report on employee LOA’s, review dates, required annual training & more
  • Worked efficiently independently & as a team to meet organizational deadlines
  • Tracked and maintained files and databases pertaining to health and safety, accident reports, performance evaluations, employee training/certifications and personnel data.
  • First point of contact for all HR inquiries; escalated high attention issues to HR Director and facilitated communication between departments as needed.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.

Human Resources Student

Community Living London
04.2018 - 01.2020
  • Assist with full-cycle recruitment processes for over 100 new hires to verify completion of appropriate paperwork, recording information on human resources database.
  • Organized new employee orientation schedules for new hires.
  • Assisted with updating organizational policies and procedures.
  • Provided administrative support with data entry and scheduling.
  • Assisted with execution of organizational conferences and career fairs.

Human Resources Intern

London Health Sciences Centre
01.2019 - 04.2019
  • Assisted with investigating grievances and applying organizational policies in varying circumstances.
  • Oversaw HR operations in dynamic, high-volume settings throughout Recruiting, Labour Relations, Payroll, Go2HR Departments.
  • Learned functions of varying HRIS systems and databases including WorkBrain.

Education

Honours Bachelor of Commerce - Human Resources Management

Fanshawe College of Applied Arts And Technology
London
12-2021

Skills

  • Strong time management and multitasking skills developed through working with 3 organizations simultaneously
  • Proficient in Microsoft Office - Teams, Excel, Word, Outlook and PowerPoint
  • Exceptional communication and team work skills developed through closely working with HR Manager & HR Executive Officer
  • Proficient in HRIS Programs; CARM, Avanti & Docuware & efficient learner when learning new software
  • Punctual and dependable individual committed to reaching organizational success
  • Ensuring diversity, equity, and inclusion within all practices

Timeline

Human Resources Administrator

Creative Team Solutions/Community Living
01.2020 - 05.2022

Human Resources Intern

London Health Sciences Centre
01.2019 - 04.2019

Human Resources Student

Community Living London
04.2018 - 01.2020

Onboarding Specialist/Bar Manager

Milestones Grill & Bar
05.2016 - Current

Honours Bachelor of Commerce - Human Resources Management

Fanshawe College of Applied Arts And Technology

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Rachel Bathurst