Rachel Banales
Twentynine Palms
Summary
Law enforcement professional with a commitment to protecting public safety and upholding the law. Known for reliability, adaptability, and a strong sense of duty, contributing to a cohesive team environment. Possesses key skills in crisis management and community outreach, ensuring effective collaboration and positive outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Police Officer GS0083-06 (40hrs/week)
Department of War
Twentynine Palms, CA
12.2024 - Current
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Executed search and seizure operations in strict accordance with applicable laws and regulations.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Checked vehicle equipment for proper functioning prior to use.
- Previously GS-0083-05 from 12/2024 to 01/2026.
ASSET PROTECTION ASSOCIATE (40hrs/week)
Marine Corps Community Service
Twentynine Palms, CA
02.2024 - 12.2024
- Monitored surveillance systems to detect suspicious activity and report findings promptly.
- Maintained detailed records of all incidents involving asset loss or shrinkage, supporting data-driven decision-making for future prevention efforts.
- Developed and maintained documentation for incident reports, enhancing accountability within the team.
- Patrolled store departments to check for suspicious activities.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
HOUSEKEEPER (30hrs/week)
Marine Corps Hospitality Services
Twentynine Palms, CA
08.2023 - 02.2024
- Maintained cleanliness and sanitation standards across facilities, enhancing guest satisfaction.
- Managed inventory of cleaning supplies, ensuring availability and compliance with safety protocols.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
- Previously employed from JAN 2023- JUN 2023
PSE Mail Processing Clerk (16hrs/week)
USPS
Yucca Valley, CA
06.2023 - 08.2023
- Operated mail processing equipment to ensure timely sorting and distribution of mail.
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Provided excellent customer service while assisting walk-in clients with mailing needs and addressing their concerns professionally.
- Prevented loss of critical documents by thoroughly inspecting all incoming materials for damage or tampering prior to distribution within the facility.
- Expedited package delivery times by accurately weighing, labeling, and dispatching parcels according to postal regulations.
- Previously employed from: FEB 2022-MAY 2022 in Yucca Valley; NOV 2022-FEB 2022 in San Bernardino, CA.; NOV 2020-DEC 2021 in Norwich, CT.; NOV 2017-DEC 2017 in San Diego, CA.; JAN 2017 - NOV 2017 in Goleta, CA.; MAR 2016 - AUG 2016 in Goleta, CA, MAR 2015 - AUG 2015 in San Anselmo, CA., and NOV 2014- NOV 2014 in Goleta, CA. Job titles: PSE Mail Processing Clerk, PSE Clerk, City Carrier Assistant and Mail Handler
Security Guard (40hrs/week)
Mission Security and Patrol
06.2022 - 08.2022
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify and mitigate potential hazards.
- Collaborated with law enforcement during emergencies to enhance response efforts.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Patrolled and monitored premises by foot.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Previously employed from OCT 2019- JUL 2020, NOV 2016 - JAN 2017, SEP 2015 - AUG 2016, and APR 2014 - MAR 2015.
Animal Control Officer (40hrs/week)
Ventura County
Camarillo, CA
08.2009 - 06.2010
- Achieved high standards of animal welfare through diligent feeding and care practices. Maintained pristine kennel environments to promote animal health.
- Identified and reported health issues promptly to Veterinarian.
- Systematically recorded and organized data in departmental database regarding impounds, quarantines, adoptions, fosters, treatments, euthanasia, disposals, and proper handling of deceased animals.
- Administered vaccinations, microchipping services, and basic medical care for animals under the shelter''s supervision, promoting overall wellbeing.
- Championed adherence to animal regulation policies and procedures. Streamlined understanding of local and state licensing and impounding mandates for animals.
Education
Master of Arts - Management
Azusa Pacific University
Azusa, CA12-2016
Bachelor of Science - Criminal Justice
Kaplan University
Davenport, IA03-2012
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
Certification
- Field Training Certificate
- Six Sigma White Belt
- Six Sigma Green Belt
- NSC First Aid and Bloodborne Pathogens Certificate
- Defensive Tactics Certificate
- Basic Police Officer Course Certificate
- SFST Certificate
- OC Certificate
- Emergency Vehicle Certificate
- Emergency Vehicle License
Timeline
Police Officer GS0083-06 (40hrs/week)
Department of War
12.2024 - Current
ASSET PROTECTION ASSOCIATE (40hrs/week)
Marine Corps Community Service
02.2024 - 12.2024
HOUSEKEEPER (30hrs/week)
Marine Corps Hospitality Services
08.2023 - 02.2024
PSE Mail Processing Clerk (16hrs/week)
USPS
06.2023 - 08.2023
Security Guard (40hrs/week)
Mission Security and Patrol
06.2022 - 08.2022
Animal Control Officer (40hrs/week)
Ventura County
08.2009 - 06.2010
Master of Arts - Management
Azusa Pacific University
Bachelor of Science - Criminal Justice
Kaplan University