Rachel Bai
Ottawa,ON
Summary
Highly motivated retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Customer Service Waiter/Cashier/Line cook
Mugoonghwa Garden Korean Restaurant
05.2021 - Current
- Greeting and serving customers, providing detailed information on menus
- Multi-tasking various front-of-the-house duties
- Collecting the bill
Marketing Consultant
IPSOS Consulting Company
10.2020 - 04.2021
- Offer advice and expertise to client organisations to help them improve their business performance
- Assist companies in creating and implementing the best possible strategies to reach their target audience
- Advise on everything from communicating with customers to articulating what message they should hear based on their needs or wants
Sales Associate
Uniqlo
10.2019 - 09.2020
- Engaging with customers, highlighting promotions
- Responding to customer inquiries
- Managing inventory
- Carrying out transactions
- Cashier and guiding customers through the buying process
Education
Bachelor of Arts - Communication
University Of Ottawa
Ottawa, ON04.2024
Skills
- Customer Service
- High-volume dining
- Order Accuracy
- Problem-Solving
- Time Management
- Persuasion techniques
- Guest Relations
- Excellent people skills
- Product Sales
- Analyzing data
- Social Media Management
Languages
English
Full Professional
Mandarin
Native or Bilingual
French
Elementary
Korean
Limited Working
Timeline
Customer Service Waiter/Cashier/Line cook
Mugoonghwa Garden Korean Restaurant
05.2021 - Current
Marketing Consultant
IPSOS Consulting Company
10.2020 - 04.2021
Sales Associate
Uniqlo
10.2019 - 09.2020
Bachelor of Arts - Communication
University Of Ottawa
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