Rachel Anderson
Fort Saskatchewan,AB
Summary
Dedicated social services professional with 6+ years of experience supporting survivors and vulnerable populations through resource coordination, advocacy, and trauma-informed care. Passionate about empowering individuals, raising community awareness, and providing meaningful support to promote stability and long-term success.
Overview
7
7
years of professional experience
Work History
Employment Consultant/Service Navigator
Lives In Transition
Edmonton, AB
09.2025 - Current
- Supported survivors of domestic violence and sexual exploitation in building resumes and cover letters to strengthen job readiness
- Guided clients through job search strategies, applications, and career development planning
- Conducted mock interviews and provided coaching to improve confidence and interview skills
- Connected clients to resources that promote stability during workforce re-entry, including housing and financial support services
- Delivered trauma-informed, empowerment-based employment support tailored to survivor needs
- Advocated for clients while fostering independence, self-sufficiency, and long-term career success
Human Trafficking Support Case Manager
Asian Association of Utah
Salt Lake City, UT
11.2023 - 09.2024
- Delivered trauma-informed, bilingual (English/Spanish) case management to survivors of labor and human trafficking, supporting crisis stabilization and long-term recovery
- Collaborated with the Utah Attorney General’s Office and the Utah Trafficking in Persons Task Force to coordinate victim-centered services and assist with legal processes
- Connected clients to essential resources including housing, food, clothing, healthcare, and legal assistance through community partnerships
- Empowered survivors through individualized goal planning, advocacy, and program engagement to promote self-sufficiency
- Led community outreach and education efforts to raise awareness of human trafficking, including public presentations and events
- Supported weekly drop-in services providing immediate needs assistance and resource navigation for vulnerable populations
Detox Technician
Nexstep Detox
Orem, UT
09.2021 - 09.2024
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Treated clients and families with respect and dignity.
- Organized recreational activities to assist in patient recovery.
- Maintained patient records, documenting changes in patient condition.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Care Coordinator
Sacred Circle Healthcare - Confederated Tribes of The Goshute Reservation
Salt Lake City, UT
05.2022 - 10.2023
- Coordinated patient-centered care plans in collaboration with physicians and multidisciplinary teams at an Indigenous-owned clinic
- Addressed social determinants of health by connecting clients to housing, food security, and other essential support services
- Advocated for clients facing socioeconomic barriers, ensuring equitable access to care and community resources
- Built strong, culturally responsive relationships with Indigenous clients, supporting trust and engagement in care
- Promoted to Community Liaison, leading outreach initiatives and strengthening partnerships with local organizations
- Collaborated with community partners to identify service gaps and improve access to coordinated, holistic care
Psychiatric Technician
Huntsman Mental Health Insitutute
Salt Lake City, UT
08.2021 - 03.2022
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Assessed patient progress and reported changes to supervising physician.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Assisted in development of therapeutic activities for patients.
Sexual Assault Victim Advocate
The Refuge
Orem, UT
09.2021 - 12.2021
- Provided crisis intervention and advocacy to sexual assault survivors, offering emotional support, safety planning, and resource navigation
- Completed 40-hour advocacy training through the Utah Coalition Against Sexual Assault (UCASA)
- Responded to hospitals and worked alongside law enforcement to support survivors during forensic exams and reporting processes
- Delivered psychoeducational programming focused on survivor empowerment, consent, and trauma awareness
- Conducted community and legislative outreach to raise awareness and advocate for survivor-centered policy change
- Collaborated with state-level partners to support initiatives aimed at improving laws and protections for survivors
Case Manager Intern
Wasatch Behavioral Health
Spanish Fork, UT
04.2021 - 08.2021
- Supported case management services within a rehabilitation program, assisting clients through intake, assessment, and service coordination
- Collaborated with probation officers to support client compliance, progress monitoring, and successful reintegration
- Co-facilitated psychoeducational groups on recovery, coping skills, and relapse prevention
- Assisted in group therapy sessions and therapeutic activities to promote engagement and skill-building
- Partnered with social workers to develop and implement individualized treatment plans
- Maintained accurate documentation and case notes while fostering a supportive, recovery-focused environment
Psychology Intern
Utah State Hospital
Provo, UT
11.2020 - 04.2021
- Supported patient confidentiality in accordance with HIPAA regulations.
- Developed individualized treatment plans for patients in collaboration with mental health professionals.
- Assisted with medication administration and counting and pouring medications.
- Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
- Provided therapeutic activities to assist with patient development.
Front Desk Receptionist
Orem Imaging Center
Orem, UT
06.2019 - 11.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected payments, processed transactions, verified insurances
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
Bachelor of Science - Psychology
Utah Valley University
Orem, UT05-2022
Associate of Science - Psychology
Utah Valley University
Orem UT05-2022
CPR/BLS Certified -
American Heart Association
UT05-2022
H.S Diploma -
San Dimas High School
San Dimas, CA2011
Skills
- 40-Hour Sexual Assault Advocacy Training – Utah Coalition Against Sexual Assault (UCASA)
- Naloxone Administration Training – Utah Naloxone
- Mental Health First Aid Certification
- Suicide Awareness & Prevention Certification
Languages
Spanish
Native or Bilingual
Timeline
Employment Consultant/Service Navigator
Lives In Transition
09.2025 - Current
Human Trafficking Support Case Manager
Asian Association of Utah
11.2023 - 09.2024
Care Coordinator
Sacred Circle Healthcare - Confederated Tribes of The Goshute Reservation
05.2022 - 10.2023
Sexual Assault Victim Advocate
The Refuge
09.2021 - 12.2021
Detox Technician
Nexstep Detox
09.2021 - 09.2024
Psychiatric Technician
Huntsman Mental Health Insitutute
08.2021 - 03.2022
Case Manager Intern
Wasatch Behavioral Health
04.2021 - 08.2021
Psychology Intern
Utah State Hospital
11.2020 - 04.2021
Front Desk Receptionist
Orem Imaging Center
06.2019 - 11.2020
Bachelor of Science - Psychology
Utah Valley University
Associate of Science - Psychology
Utah Valley University
CPR/BLS Certified -
American Heart Association
H.S Diploma -
San Dimas High School