Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Rachel Alexandria White

Rachel Alexandria White

Vancouver,Canada

Summary

Results-driven Account Manager with five years of experience excelling in client relationship management, strategic networking, and lead prospecting. Known for leading engaging meetings, staying highly organized, and driving business growth. Backed by over a decade of expertise in customer success.

Overview

6
6
years of professional experience

Work History

Account Manager

TelemetryTV
Vancouver, British Columbia
08.2024 - Current
  • Manage a portfolio of 70 key accounts, ensuring exceptional service and consistent satisfaction.
  • Oversee the end-to-end renewal process, including contract renewals, document creation in PandaDoc, and ensuring smooth execution for all accounts.
  • Responsible for managing account receivables, ensuring timely contract signings and invoice payments.
  • Foster and maintain strong client relationships through regular biweekly or monthly meetings, driving ongoing engagement and satisfaction.

Account Manager

Lighthouse Labs
Toronto, Ontario
12.2022 - 08.2024
  • Joined Lighthouse Labs to support the Higher Education team in executing a $23 million government grant program, dedicated to empowering equity-deserving individuals through education.
  • Managed relationships with eight higher education institutions, ensuring alignment with government deliverables.

Jr. Account Manager

Medcan Hospital
Toronto, Ontario
01.2021 - 12.2022
  • At Medcan Hospital, I drove sales of $2,500 annual health assessments through strategic cold calling, relationship-building, and upselling to existing patients, maximizing revenue and client engagement.

Receptionist

Sick Kids Hospital
Toronto, Ontario
01.2019 - 01.2020
  • Served as a receptionist in the Oncology and Hematology Clinic at SickKids Hospital.

Education

Certificate - Data Analytics

University of Toronto
Toronto, ON
10.2023

Bachelor of Arts - Business Administration And Management

Toronto Metropolitan University
Toronto, ON
04.2022

Skills

  • Account Development
  • Contract Preparation
  • CRM Management (Salesforce, Slack, Stripe, Panadoc, HubSpot, Pipedrive, Zendesk, Microsoft Dynamics 365)
  • Customer Service
  • Data Analytics
  • Lead Prospecting
  • Negotiation Skills
  • Networking Skills
  • Sales Development

Websites

References

References available upon request.

Timeline

Account Manager

TelemetryTV
08.2024 - Current

Account Manager

Lighthouse Labs
12.2022 - 08.2024

Jr. Account Manager

Medcan Hospital
01.2021 - 12.2022

Receptionist

Sick Kids Hospital
01.2019 - 01.2020

Certificate - Data Analytics

University of Toronto

Bachelor of Arts - Business Administration And Management

Toronto Metropolitan University

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Rachel Alexandria White