Racheal Uwimana
Edmonton,AB
Summary
Dynamic and customer-focused professional with extensive experience at Local Grocery Store and Shaka Zulu. Proven expertise in cash register operation and cash handling, complemented by exceptional customer service skills. Recognized for enhancing customer satisfaction and fostering loyalty through effective complaint resolution and teamwork in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Cashier
Local Grocery Store
06.2023 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Restaurant Team Member
Shaka Zulu
02.2021 - 03.2023
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Education
High School Diploma -
Standard High School
Uganda06-2021
Skills
- Being reliable
- Cash register operation
- Customer service
- Sales transactions
- Cash handling
- Multitasking
- Work in fast paced environment
- Team communication
- Food safety
Languages
English
Full Professional
Timeline
Cashier
Local Grocery Store
06.2023 - 03.2025
Restaurant Team Member
Shaka Zulu
02.2021 - 03.2023
High School Diploma -
Standard High School
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