Rachael Woolner
Cochrane
Summary
Organized and dedicated individual with a proven track record of providing exceptional customer service with demonstrated strong work ethic and values. Offering keen attention to detail and persistence to manage multiple concurrent tasks. Self motivated, with the ability to perform tasks effectively, independently or in a team environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Histology Assistant
Alberta Precision Labs
2024.05 - Current
- Provides valuable support to pathologists by delivering prompt and accurate tissue sectioning by preparing, dictating and performing gross surgical non-complex specimen dissection according to standard operating procedures up to and including level IV.
- Provides relief to other laboratory personnel by adhering to standard laboratory protocols, receiving, preparing, processing and accessioning surgical samples when necessary.
- Minimizes infection risk by regularly cleaning and disinfecting work areas and equipment.
- Demonstrates effective and positive communication, interpersonal skills, team attitude and conflict resolution methods with co-workers to other laboratory personnel, and other internal and external clients.
- Promotes a culture of continuous improvement through active participation in professional development opportunities related to histology techniques.
Laboratory Assistant I
Alberta Precision Labs
2020.12 - 2024.05
- Received and processed in accordance with laboratory policies and procedures, multiple tissue samples per day from different community clinics. Utilizing the Millennium and EPIC Laboratory Information Systems to carefully enter the necessary patient demographics and specimen details, making sure that all data is current and accurate.
- Applied critical thinking to address inadequacies discovered during specimen accessioning or brought to the notice of other departments. Examine and analyze the issue to create a corrective action plan. Using information from Millennium and Epic, along with strong communication skills, making contact and following up with dentist offices, surgery centers, hospitals, and doctor's offices to obtain information, fix documentation problems, and expedite the processing of specimens.
- Handled hazardous materials responsibly, wearing appropriate PPE and following proper waste disposal procedures. Identified and reported any unsafe work conditions.
- Operated and maintained tissue processors and cover slipper as required by preparing chemical reagents, performing quality control tests and utilizing quality assurance practices to streamline the testing process, maintain records and uphold the integrity of each specimen.
- Carried out administrative duties such as filing, faxing, reception, answering questions and responding to requests for information and report distribution when needed.
Administarative Assistant III
Alberta Health Services
2017.09 - 2019.07
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance, consistently arriving to work ready to start immediately.
- Handled 80+ calls per day to address patient inquiries and concerns.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed master calendar and scheduled appointments for Specialist procedures based on optimal patient loads and clinician availability.
- Completed skilled administrative work to support all office staff and operational requirements.
Laboratory Assistant II
DynaLife Dx
2015.01 - 2016.05
- Processed patient specimens according to priority and documented results.
- Provided exceptional service to patients daily by employing attention to detail, listening and being compassionate to the needs, requests and concerns of all involved.
- Ensured purity of specimens collected through phlebotomy and capillary methods.
- Oversaw items in inventory and reordered before supplies diminished.
- Stored, transported and submitted urinalysis samples.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
Medical Laboratory Assistant
Hamilton Health Sciences
2007.01 - 2013.08
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Obtained blood specimens by performing venipunctures and finger sticks.
- Organized daily work based on collection priority.
- Logged patient information and recorded results into system.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Kept laboratory in compliance with all applicable guidelines and laws.
- Reduced test turnaround time via strategic multitasking.
- Cleaned and sanitized equipment and workstation in compliance with health and safety regulations.
Education
Medical Laboratory/Office Assistant
CDI College
Hamilton, ONSkills
- MS Office
- Office administration
- Filing and data archiving
- Multi-line phone proficiency
- Documentation and reporting
- Scheduling
- Sage 50
- EMR / EHR
- MEDITECH software
Certification
RECA Certified - Licensed Realtor - Since 2020
OSMT Certified - Certified Laboratory Technician - Since 2003
Timeline
Histology Assistant
Alberta Precision Labs
2024.05 - Current
Laboratory Assistant I
Alberta Precision Labs
2020.12 - 2024.05
Administarative Assistant III
Alberta Health Services
2017.09 - 2019.07
Laboratory Assistant II
DynaLife Dx
2015.01 - 2016.05
Medical Laboratory Assistant
Hamilton Health Sciences
2007.01 - 2013.08
Medical Laboratory/Office Assistant
CDI College
RECA Certified - Licensed Realtor - Since 2020
OSMT Certified - Certified Laboratory Technician - Since 2003
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