Rachael Tiwaa
Summary
Dedicated security professional with extensive experience at Shoprite Store and Tema Harbor, adept at incident reporting and entrance control. Proven ability to enhance safety through proactive surveillance and exceptional customer service. Certified in First Aid and CPR, I excel in maintaining a secure environment while effectively addressing visitor concerns.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer
Shoprite Store
08.2023 - 11.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Guard
Tema Habor
05.2022 - 08.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Education
Bachelor - Business Administration
University of Ghana, Legon
Greater Accra 10.2023
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- First aid and CPR certified
- English fluency
- Entrance control
- FLUENT IN LANGUAGE
Languages
English
Native or Bilingual
Certification
SECURITY LICENSE CERTIFICATE
FIRST AID AND CPR CERTIFICATE
Timeline
Security Officer
Shoprite Store
08.2023 - 11.2023
Security Guard
Tema Habor
05.2022 - 08.2023
Bachelor - Business Administration
University of Ghana, Legon
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