Summary
Work History
Education
Skills
Languages
Timeline
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Rachael Shapiro

Georgina

Summary

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Work History

Cashier

No Frills
2021 - 2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cleaner

Smart Choice Jewellery
2020 - 2021
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.

Customer Service Representative

Creative Bags
2019 - 2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Stephan Lewis Secondary School
Thornhill, ON

No Degree -

Seneca
North York, ON

Skills

  • Customer service
  • Organization
  • Customer assistance
  • Work ethic and integrity
  • Cash handling
  • Professionalism and courtesy

Languages

English

Timeline

Cashier

No Frills
2021 - 2021

Cleaner

Smart Choice Jewellery
2020 - 2021

Customer Service Representative

Creative Bags
2019 - 2019

High School Diploma -

Stephan Lewis Secondary School

No Degree -

Seneca

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Rachael Shapiro