Rachael Polson
Onslow Mountain,NS
Summary
Corporate Travel Consultant with laser-like focus on marketing and providing customer satisfaction. Exceptional scheduler with expertise in time management. Career success in travel and hospitality for private, global and corporate customers.
Overview
20
20
years of professional experience
Work History
Travel Consultant
Cloud5 Communications
03.2022 - Current
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
Student Placement
Dalhousie Agriculture College
01.2012 - 04.2012
- Clean and maintain all public areas of assigned building including washrooms, corridors, offices, laboratories and classrooms while under supervising of my mentors.
Dietary Aide
Shannex Cedarstone Enhanced Care
01.2013 - 01.2020
- Preparing meals, snacks and beverages following specific procedures
- Serving meals, ensuring food safety and hygiene procedures are followed at all times.
Customer Service Representative
Convergys Call Centre
01.2005 - 01.2008
- Listen attentively to customer's needs and concerns, meet customer's requirements, and offer most appropriate solution for their needs.
Education
GED -
01.2013
Environment Service Technician Program -
01.2013
Skills
- Cooperation
- Learnability
- Emphatic
- Creativity
- Resilience
- Communications
- Etc
Languages
English
References
Available upon request
Timeline
Travel Consultant
Cloud5 Communications
03.2022 - Current
Dietary Aide
Shannex Cedarstone Enhanced Care
01.2013 - 01.2020
Student Placement
Dalhousie Agriculture College
01.2012 - 04.2012
Customer Service Representative
Convergys Call Centre
01.2005 - 01.2008
GED -
Environment Service Technician Program -
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