Rachael Farrell
Regina
Summary
Experienced finance professional with a strong background in accounting and finance, offering over 15 years of industry expertise. Known for a client-centric approach and relentless drive for delivering results, consistently striving for excellence in all aspects of work. Committed to continuous professional development, actively seeking opportunities to enhance skills and stay up-to-date with the latest trends and best practices in the field.
Overview
11
11
years of professional experience
Work History
Intermediate Accountant, Reconciliations
EQ Bank
04.2024 - Current
- Completed daily and monthly general ledger reconciliations within specified deadlines using standardized formats.
- Identified and reported irregularities during reconciliation preparation.
- Coordinated with various teams for swift issue resolution and timely problem-solving.
- Investigated, resolved and mitigated future occurrences of outages in account reconciliations.
- Resolved complex problems employing product and accounting knowledge.
- Executed processing of month-end recurring entries.
- Ensured accuracy in developing operational guides for accounting products.
- Facilitated assistance across departments during peak times.
- Offered comprehensive technical and product assistance to business teams by evaluating systems' effects on general ledger accounts.
- Adapted to ad hoc requests with high flexibility and attention to detail.
- Consolidate diverse financial data sets.
- Documented issues immediately upon identification and collaborated with stakeholders to address and resolve them promptly.
- Assisted Manager, Reconciliations with auditor requirements.
- Enhanced technical accuracy, validation, and organization of daily deliverables.
Administrative Assistant
H & A Financial Advisors
07.2023 - 04.2024
- Ensured advisors' calendars remained full through proactive client outreach.
- Prepare prospect and client files before meetings.
- Executed necessary post-meeting tasks and transcribed follow-up notes.
- Facilitate financial operations such as buying, selling, and portfolio adjustments for clients of advisors.
- Ensured client file maintenance, database management, and transaction processing.
- Provided ongoing client service work with KYC reminders.
- Addressed client questions and selected proper responses.
- Addressing and resolving issues for enhanced client satisfaction.
- Maintained advisor productivity by keeping them on task.
- Ensured advisors' compliance with educational requirements.
Administrative Assistant
CIBC Wood Gundy
01.2023 - 05.2023
- Maintain adherence to regulations in all client dealings.
- Coordinated various administrative processes related to IA(s) and team assistance.
- Participated in various marketing and business development initiatives.
- Aided in reallocating assets into appropriate financial products aligned with client's risk tolerance levels and demographic information.
- Foster meaningful client interactions through personal connection.
- Supported the team administratively to meet client requirements effectively.
- Responded to questions by offering comprehensive information and creating an excellent customer experience.
- Enhanced CIBC brand presence by engaging in local events and community outreach activities.
- Expanded professional network to cultivate lasting relationships generating future opportunities.
- Collaborated extensively with team members to align clients with optimal opportunities.
- Assisted Investment Advisors through efficient management of client requests and strict compliance maintenance in file handling.
- Increased team productivity through proactive identification of business opportunities.
Regional Coordinator
MD Financial Management Inc.
08.2022 - 12.2022
- Executed daily operational tasks and activities supporting the region.
- Coordinate the management of office networks, telecommunication programs and procedural documentation.
- Handled regional reporting requests efficiently.
- Collaborated with external partners including medical associations and accounting firms for regional projects.
- Compiled compliance logs for submission to Regional Manager.
- Assist in organizing, coordinating and carrying out team events.
- Executed various administrative duties efficiently.
Senior Capital Markets Operations Administrator
Concentra Bank
10.2021 - 08.2022
- Processed investment transfers in kind and re-registration nominee transactions using multiple platforms.
- Facilitated the transfer of wires, e-transfers, and sweeps.
- Assisted with administrative responsibilities for the Capital Markets team.
- Published daily retail rates for various stakeholders.
- Managed inquiries from both nominee clients and stakeholders.
- Calculated early redemption penalties and fees on investments.
- Reconciled account paperwork through generated worksheets each day.
- Created and updated standard operating processes.
Agency Administrator
PPI Management Inc
06.2021 - 09.2021
- Facilitated the completion of new contracting and transfers with insurance carriers for advisor.
- Oversaw assigned files and ensured data quality, including identifying urgencies.
- Ensure accuracy in advisor contracts.
- Streamlined advisor contracting and transfers using specialized software.
- Completed tasks in compliance with PPI guidelines and standards.
- Set up investment rep codes and maintain rep records in the PPI investment system
- Completed various duties and special projects as assigned.
Senior Capital Markets Operations Administrator
Concentra Bank
06.2020 - 06.2021
- Process investment transfer in kind and re-registrations nominee transactions using various platforms
- Instruct wires, e-transfers, sweeps, deposit funds to client accounts
- Support administrative duties of the Capital Markets team
- Post daily retail rates for internal and external stakeholders
- Respond to inquiries from nominee clients and stakeholders
- Calculate early redemption penalties/fees on investments and provide advice and information to clients
- Prepare daily worksheets to reconcile incoming funds and verify corresponding paperwork
- Develop and maintain operating procedures
Finance Associate
Concentra Bank
05.2016 - 02.2020
- Produce interest rate risk reports through specialized software and strategy development
- Sorting and inputting data in preparation for use through a data management system
- Act as a point of contact for clients to develop customized charts of accounts from financial statements for interest rate risk simulations
- Complete comparative data analysis of prior simulation to current, investigating variance, verifying balances and average rate calculations with clients
- Onboard new clients, organize data specifications, discuss client expectations, build relationships
- Adhere to strict timelines for client provincial report submission
- Create, update and maintain records and databases
- Prepare accurate monthly client invoicing, provide journal entries and approval to accounts payable
- Perform client account reconciliations
- Prioritize workflows to meet client deadlines
- Maintain effective communication with all internal/external stakeholders
- Records management - prepare records for annual off-site storage
Financial Services Officer
Concentra Financial
12.2013 - 04.2016
- Lead and deliver operational, administrative and client support services for a range of programs and products utilized by Credit Unions, corporate clients, nominee clients and Concentra through effective client service and solutions
- Focus on service excellence, innovation, cost efficiency, business retention, enhance client relationships and profitability
- Provide support to foreign exchange servicing
- Financial processing, reporting and analysis as well as ensuring compliance to legislated, regulatory and policy requirements
- Support a full range of corporate banking services
- Develop and maintain operational procedures, identify opportunities for efficiencies
- Processing daily security trades through custodial repositories
- Compile daily/monthly reporting for both internal and external stakeholders
- Work with new hires ensuring they have the necessary tools to succeed
Education
Introduction to Financial Accounting -
Saskatchewan Polytechnic
Regina, SK01.2018
Skills
- Data Analysis Expertise
- Problem resolution
- Proficient in Microsoft Office
- Customer-Centric Approach
- Dedication to Professional Growth
- Office Management
Languages
English
Native or Bilingual
Timeline
Intermediate Accountant, Reconciliations
EQ Bank
04.2024 - Current
Administrative Assistant
H & A Financial Advisors
07.2023 - 04.2024
Administrative Assistant
CIBC Wood Gundy
01.2023 - 05.2023
Regional Coordinator
MD Financial Management Inc.
08.2022 - 12.2022
Senior Capital Markets Operations Administrator
Concentra Bank
10.2021 - 08.2022
Agency Administrator
PPI Management Inc
06.2021 - 09.2021
Senior Capital Markets Operations Administrator
Concentra Bank
06.2020 - 06.2021
Finance Associate
Concentra Bank
05.2016 - 02.2020
Financial Services Officer
Concentra Financial
12.2013 - 04.2016
Introduction to Financial Accounting -
Saskatchewan Polytechnic
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