Rachael A. Ilori
PE
Summary
Experienced clerk with a proven track record in providing exceptional customer service, managing inventory, and supporting sales efforts. Efficiently handles transactions, assists customers, and accurately tracks and restocks inventory. Demonstrates strong problem-solving abilities and meticulous attention to detail, thriving in fast-paced retail environments. Background aligns perfectly with position requirements, eager to contribute expertise for organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clerk/Cashier
Spar Supermarket
Lagos, Nigeria
11.2021 - 12.2023
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Improved efficiency, organized checkout area for optimal workflow.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
Oasis Store
Lagos,Nigeria
03.2019 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Advanced Diploma - Human Services
Holland College
Alberton, PE12.2025
Skills
A team player with an attention for detail
Resourceful and courteous when resolving customer questions
Driven and able to work independently in fast-paced environment
Motivated to learn new things
Store maintenance
Cleaning and sanitation
Customer service-focused
Grocery bagging skills
Shelf organizing
Languages
English
Full Professional
Certification
- CPR
- First Aid
- WHMIS
- CRM
- TLR
Timeline
Clerk/Cashier
Spar Supermarket
11.2021 - 12.2023
Cashier
Oasis Store
03.2019 - 10.2020
Advanced Diploma - Human Services
Holland College