Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
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Racha Chamout

Oakville,ON

Summary

Dynamic Pharmacy Technician and Assistant Showroom Manager with a proven track record at Lablow and Bilal Kreiyeh. Excelled in workflow optimization and team collaboration, enhancing pharmacy operations and boosting showroom sales through strategic improvements. Skilled in problem-solving and confidentiality, demonstrating significant achievements in customer satisfaction and operational efficiency.

Professional with tailored expertise in customer service and showroom operations. Strong focus on team collaboration and achieving results, ensuring adaptability to changing needs. Skilled in product presentation, customer engagement, and inventory management. Known for reliability and seamless integration into team environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Assistant Showroom Manager

Bilal Kreiyeh
02.2006 - 06.2011
  • Handled customer complaints professionally, resolving issues promptly to maintain high levels of satisfaction among clients.
  • Analyzed monthly reports to identify areas requiring improvement or additional training opportunities for staff members.
  • Increased showroom sales by implementing effective merchandising strategies and maintaining an appealing product display.
  • Trained new staff members on company policies, procedures, products, and systems, fostering professional growth among team members.
  • Assisted in budget preparation, tracking expenses, and reporting financials to management as needed.

Pharmacy Technician

Lablow
03.2019 - 09.2020
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Education

Ontario College Diploma - Faculty of Animation, Arts & Design

Sheridan College
Mississauga, ON
04-2025

Ontario College Diploma - Pharmacy

Medix College
Brampton, ON
04-2020

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Strong organization
  • Client relationship building
  • Customer service expertise
  • Interpersonal and written communication

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Trained and mentored several designers newly introduced to the design industry.
  • Maximized department performance through strong decision making, problem-solving and project management skills.
  • Completed project drawings ahead of schedule, saving time and money.

Languages

Arabic
Native or Bilingual
English
Full Professional
Turkish
Limited Working

Certification

  • CPR/AED Certification
  • First Aid Certification
  • Pharmacy Assistance Certification


Timeline

Pharmacy Technician

Lablow
03.2019 - 09.2020

Assistant Showroom Manager

Bilal Kreiyeh
02.2006 - 06.2011

Ontario College Diploma - Faculty of Animation, Arts & Design

Sheridan College

Ontario College Diploma - Pharmacy

Medix College
Racha Chamout