RACHA BWADOJI
St. Catharines
Summary
Recent graduate from Trillium College with expertise in specimen collection, laboratory testing, and infection control. Proven ability to maintain laboratory accuracy while delivering high-quality patient care. Eager to leverage technical skills in a dynamic healthcare environment.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Popeyes
01.2022 - 01.2023
- Processed cash and card transactions with high accuracy.
- Delivered exceptional customer service in fast-paced environment.
- Maintained compliance with health and food safety standards.
- Greeted customers upon entry and promptly addressed inquiries.
Customer Service Representative
Walmart
01.2021 - 01.2022
- Resolved customer complaints with empathy, enhancing loyalty and repeat business.
- Assisted customers with inquiries, returns, and transactions to ensure satisfaction.
- Promoted store services and loyalty programs to drive engagement.
- Maintained a clean and organized work environment to support operational efficiency.
- Effectively managed high-stress situations while resolving disputes with professionalism.
Volunteer
YMCA Immigrant & Employment Services
01.2018 - 04.2020
- Coordinated special events and programs to enhance participant engagement.
- Maintained clean and operational facilities to meet program requirements.
- Provided organizational support for smooth execution of events.
- Utilized strong interpersonal communication skills to convey information effectively.
Education
Diploma - Medical Laboratory Technician
Trillium College
St. Catharines, ON10.2025
Skills
- Work ethic and integrity
- Lab result interpretation
- Patience and empathy
- Time management
- Specimen processing
- Laboratory equipment maintenance
- Team collaboration
- Organizational efficiency
Languages
English
Arabic
Certification
- First Aid & CPR (Level C)
- Chain of Transmission and Risk Certificate
- Health Care Provider Control Certificate
Timeline
Cashier
Popeyes
01.2022 - 01.2023
Customer Service Representative
Walmart
01.2021 - 01.2022
Volunteer
YMCA Immigrant & Employment Services
01.2018 - 04.2020
Diploma - Medical Laboratory Technician
Trillium College
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