Rabiatou Bah
MISSISSUAGA,ON
Summary
Dedicated Patient Care Technician with a proven track record from Dignity Health, excelling in delivering high-quality patient care and achieving patient satisfaction. Expert in clinical quality standards and adept at providing emotional support, demonstrated through significant improvements in patient wellness and recovery. Skilled in communications and problem resolution, consistently enhancing patient and family trust and comfort.
Overview
5
5
years of professional experience
Work History
Home Caregiver
Mental Health Association Inc.
Gatineau, QC
Jan2023 - 04.2024
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Completed entries in log books, journals and care plans to document accurately report patient progress.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Developed rapport to create safe and trusting environment for care.
Home Health Hospice Aide
Marten Transport
CONAKRY, GUINEA
04.2017 - 10.2018
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Developed rapport to create safe and trusting environment for care.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to RN Case Manager.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Completed entries in log books, journals and care plans to document accurately report patient progress.
- Kept close eye on behavior and emotional responses of clients, consulting with RN Case Manager to address concerns and protect each person from any harm.
Home Caregiver
Dignity Health
WANINDARA, GUINEA
09.2013 - 03.2017
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Supported patient admissions, discharges and transfers to promote team efficiency.
- Maintained, sanitized and cleaned equipment and instruments to meet patient needs.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to Charge Nurse.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted patients with activities of daily living under guidance of Charge Nurse.
Education
No Degree - Certified Nursing Assistant
Nurse Aide Training Center
Guinea2012
High School Diploma -
Sonfonia Guinea
Guinea05.2010
Skills
- Clinical quality program standards
- Community integration
- Patient Care
- Cleaning
- Dementia Knowledge
- Bathing
- Emotional Support
- Medication Administration
- Problem resolution
- First Aid/CPR
- Progress documentation
- First Aid and Safety
- Food Preparation
- Meal Preparation
- Administering Medication
- ADLs Assistance
- Behavioral Management
- Communications
- Customer service
Timeline
Home Health Hospice Aide
Marten Transport
04.2017 - 10.2018
Home Caregiver
Dignity Health
09.2013 - 03.2017
Home Caregiver
Mental Health Association Inc.
Jan2023 - 04.2024
No Degree - Certified Nursing Assistant
Nurse Aide Training Center
High School Diploma -
Sonfonia Guinea
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