Rabia Zaman
Brampton,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SVP SPORTS
Front And End Desk
08.2022 - Current
- Meticulously handled POS system transactions include credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable.
- Happily guided customers through the process of successfully finding their ideal styles.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained energy and enthusiasm in fast-paced environment.
- Identified issues, analyzed information and provided solutions to problems.
- Greeted and assisted on the sales floor, ensuring exemplarily customer service by delivering the ultimate experience.
- Worked on a team with 25 other sales associate to boost sales goals, conversion, and units per transaction through constant communication and celebrating
Taj Mahal
Waitressing
06.2021 - 08.2022
- Carried out day-day-day duties accurately and efficiently.
- Served customers and followed outlined steps of service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
Chandni Victoria Banquet Hall
Banquet Hall Server
05.2019 - 10.2021
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
DHL EXPRESS
SALES REPRESENTATIVE
02.2020 - 12.2020
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Served customers and followed outlined steps of service.
- Managed relationships with customers.
- The initial point of contact when customers have an issue with a sale or services being provided.
- Initial lead outreach to when a purchase is ultimately made.
- Set up investigations for missing packages.
City Of Brampton
Maintenance
08.2019 - 09.2019
- Ensuring cleanliness throughout the whole park.
Picking up litter. - Washroom checks to ensure washrooms are clean.
- Organizing the janitor room.
Cleaning and wiping down windows. - Cleaning garbage bins.
- Mopping and sweeping the floors of the indoor facility.
- Helping people around the park.
Tandoori Mirchi’s
Cashier
04.2017 - 08.2017
- Consulted with customers on food selections and custom order requests.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Greet the customers & take their orders
- Bag the orders and hand it out the customers
- Cleaning up the dine in, the kitchen, and the back area.
- Keeping cashier area clean and tidy, computer and organization
Education
Registered Massage Therapy
Humber College
Orangeville, ON06.2021
Skills
- Leadership Skills
- Fast Learner
- Cash Handling
- Customer Service
- Problem Solving
- Organization
- Excellent Communication
- Multitasking Abilities
- Sales
- Inventory Management
- Resource Planning
- Empathy
- Patience
- Active Listening
- Strong Work Ethic
Certification
Smart Serve
First Aid and CPR training
Security License
G2
Timeline
SVP SPORTS
Front And End Desk
08.2022 - Current
Taj Mahal
Waitressing
06.2021 - 08.2022
DHL EXPRESS
SALES REPRESENTATIVE
02.2020 - 12.2020
City Of Brampton
Maintenance
08.2019 - 09.2019
Chandni Victoria Banquet Hall
Banquet Hall Server
05.2019 - 10.2021
Tandoori Mirchi’s
Cashier
04.2017 - 08.2017
Registered Massage Therapy
Humber College
Similar Profiles
MARIBELLA RAINEYMARIBELLA RAINEY
Receptionist at Front Desk PositionReceptionist at Front Desk Position
CHRIS EMMANUEL NNAWUBACHRIS EMMANUEL NNAWUBA
Volunteer at Front Desk PositionVolunteer at Front Desk Position
Lucimae NelsonLucimae Nelson
Middleton Fitness Center at Front Desk, Membership Sales Associate, JanitorialMiddleton Fitness Center at Front Desk, Membership Sales Associate, Janitorial
Mario GravaMario Grava
Dispatch Manager at BBS Building ServicesDispatch Manager at BBS Building Services
Ayesha AdnanAyesha Adnan
Cyber Security Analyst Co-op at RBCCyber Security Analyst Co-op at RBC