RABİA KILINÇ
Experienced hospitality professional with strengths in guest service, multitasking, and attention to detail. Skilled in front desk operations, table service, and smooth guest communication.
Adaptable hospitality professional with experience in front desk reception, housekeeping, and restaurant service. Known for clear communication, team collaboration, and strong attention to detail. Focused on creating smooth guest experiences, supporting daily operations, and maintaining high service standards.
Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Work History
Waitress
9 Months- Delivered attentive table service while maintaining accuracy with food and beverage orders.
- Coordinated with kitchen staff to ensure timely order flow and smooth service.
- Processed payments accurately using point-of-sale systems and handled cash transactions.
- Recommended menu items and specials to support guest satisfaction and upselling.
Front Desk Receptionist
1 Year 7 Months- Managed guest check-in and check-out procedures with accuracy and professionalism.
- Processed reservations, cancellations, and room changes using property management system.
- Responded to guest inquiries by phone, email, and in person with clear communication.
- Coordinated with housekeeping and maintenance to resolve room readiness and service requests.
Housekeeping Room Attendants
10 Months- Cleaned guest rooms, bathrooms, and common areas to maintain brand cleanliness standards.
- Replaced linens, towels, and amenities for consistent guest-ready room presentation.
- Inspected rooms for damage, maintenance needs, and missing supplies before guest arrival.
- Sanitized high-touch surfaces and followed housekeeping safety procedures.
Education
Bachelor of Arts
Associate of Arts - ECE
Skills
Languages
Certification
-FOOD HANDLER CERTİFİCATE
-MICROSOFT OFFICE PROGRAMS
-CABIN CREW UNIVERSITY OF TURKISH AERONAUTİCAL ASSOSICATION
-FIRST AID CERTIFICATE FROM RED CROSS CANADA
REFERENCES:
VOLLEY HOTEL MANAGEMENT+90 5379794515
EMRAH ATAS :+1 6479370493