Rabia Khan
Barrie,ON
Overview
14
14
years of professional experience
Summary
To have a job that would enable me to use my talent and skills as well as contribute to organization's goals and which would provide excellent opportunities for career advancement and personal growth.
Work History
Sale advisor/ customer service
Canadian Tire
09.2020 - 03.2022
- Greeted customers while entering the store acknowledged them with new deals.
- Respond to customers request or help they need
- Meet customer needs & resolving customers inquiries
- Able to answer regular customer inquiries and resolve concern via the telephone
- References available upon request
Head Waitress (part time)
New Jaasmin Banquet Hall
01.2008 - 01.2018
- Greet Guests & escorts them to their tables
- Help to ensure the smooth running of all guests’ requirements and Standards of Service are maintained at all times.
- Approach guests in the correct manner as lay out by New Jaasmin Banquet Hall
- Supervise waiters/waitresses as well as coordinate activities of dining room personnel to provide fast and courteous customer service to guest
- Provide food to the guests in an efficient, civil and accurate manner
- Plan out the seating chart and organize the reservations
- Arrange parties and services
- Decorate the banquet hall
- Assign opening and closing duties.
- Notifies payroll department regarding work schedules time record
Sales advisor/ customer service
DESIGNER DEPOT
01.2014 - 01.2020
- Greeted customers while entering to the store
- Established or identified price of goods using electronic or other cash register
- Received and processed payments by cash, check, credit card and automatic debit
- Balanced all transaction at the end of the day for cash reconciliation
- Prepared and maintained management reports and records of products sold
- Able to answer regular customer inquiries and resolve concern via the telephone
- Took orders and deal with courier companies
Sales Advisor/Customer Service
Cuccina Moda
01.2011 - 01.2013
- Greeted customers while entering to the store
- Established or identified prices of goods using electronic or other cash register
- Received and processed payments by cash, check, credit card and automatic debit
- Balanced all transaction at the end of the day for cash reconciliation
- Prepared and maintained management reports and records of products sold
- Able to answer regular customer inquiries and resolve concern via the telephone
- Took orders and deal with courier companies
Office Assistant
Ideal Flooring Centre
01.2010 - 01.2011
- Maintained and analyzed written records of all transactions on a daily basis
- Respond to customers request & prepare invoices/documents
- Meet customer needs & resolving customers inquiries
- Create databases and spreadsheets that improved inventory management and reporting accuracy
- Create client folder in the system
- Able to operate office machines including PC, fax and photocopier
- Schedule meeting with clients and handle customers complains
- Obtained required information and documents from the client
- Informing clients once the order finish
- Handling accounts payable & receivable
Education
Degree - Flight Services
Seneca College
Markham, ON09.2014
Degree - Accounting
Seneca College
Markham, ON01.2013
Ontario Secondary School Diploma -
Westview Centennial Secondary School
Toronto, ON01.2012
Skills
- 2 years of customer service and office assistant experience
- Knowledge in following web related technologies: Microsoft office, Desktop Publication, Outlook Express Internet & Email
- Excellent organizational and time management skills developed by being a part of several successful projects and events
- Strong numerical alphabetical aptitudes /Work well under pressure/Team player
- Strong analytical and problem-solving skills improved by working in the challenging environment
- Fluent in English and proficient in Hindi, Urdu, Farsi and Pashto
- Experience in dealing with cash
- Over 10 year’s hospitality management experience
Languages
English
Full Professional
Urdu
Full Professional
Pashto
Full Professional
Farsi
Full Professional
Timeline
Sale advisor/ customer service
Canadian Tire
09.2020 - 03.2022
Sales advisor/ customer service
DESIGNER DEPOT
01.2014 - 01.2020
Sales Advisor/Customer Service
Cuccina Moda
01.2011 - 01.2013
Office Assistant
Ideal Flooring Centre
01.2010 - 01.2011
Head Waitress (part time)
New Jaasmin Banquet Hall
01.2008 - 01.2018
Degree - Flight Services
Seneca College
Degree - Accounting
Seneca College
Ontario Secondary School Diploma -
Westview Centennial Secondary School
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