RABIA KAYA
Kitchener,ON
Summary
Creative Marketing Manager with expertise in both online and direct social media marketing campaigns and strategy. Solid understanding of digital marketing and website analytics. Recognized for quickly understanding customers buying patterns and implementing into daily marketing that is efficient and affective. Able to assist customers in a fast paced manner and hands-on experience in customer service, payment processing as well as strong communication styles and can adapt to any type of situation or feedback from customers, Enhance business loyalty with unparalleled support.
Overview
2
2
years of professional experience
Work History
Marketing Manager
Sinco food equipment Inc
Breslau , ON
09.2023 - Current
- Managed social media accounts and campaigns.
- Organized trade shows and exhibitions to promote brand awareness.
- Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
- Create Instagram, Facebook, TikTok Posts to keep up with the trends at the time as well as awareness.
- Developed social media marketing strategies to help brand company and increase sales.
- Tracked, analyzed and reported on marketing program results.
Cashier
Petsmart
Kitchener, Ontario
05.2022 - 10.2023
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bluevale Collegiate Institute
Waterloo, ON06-2022
Skills
- Retail Marketing
- Strategic Planning
- Product Promotion
- Social Media Campaigns
- Social Media and Promotions
- Audience Targeting
- Customer Assistance
- Cash Handling
- Customer Service
- Product Knowledge
- Organizational abilities
- Written and verbal communication
- Sales expertise
Languages
English
Native/ Bilingual
Hungarian
Professional
Timeline
Marketing Manager
Sinco food equipment Inc
09.2023 - Current
Cashier
Petsmart
05.2022 - 10.2023
Bluevale Collegiate Institute
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