Rabia Gupta
Brampton,ON
Summary
Dynamic professional with extensive experience in banking and education. Skilled in effective communication, problem-solving, and sales strategies, contributing to successful client relationships and high satisfaction rates. Eager to leverage these strengths to drive impactful banking solutions.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Banking Advisor
Royal Bank of Canada
Woodbridge, Ontario
05.2022 - Current
- Advise clients on banking products and services based on individual needs.
- Resolve client inquiries promptly, maintaining a high level of customer satisfaction.
- Develope strong relationships with clients through regular follow-ups and communication.
- Provide comprehensive advice on a range of banking products including loans, mortgages, savings accounts, investments and insurance.
Spoken English and IELTS Trainer
Kharbanda Academy
AMRITSAR, PUNJAB
04.2021 - 01.2022
- Developed engaging lesson plans for spoken English and IELTS preparation.
- Delivered interactive classes to enhance student communication skills effectively.
- Facilitated practice sessions simulating real IELTS speaking tests for students.
- Evaluated student performance using both formal assessments and informal observations during class discussions.
IELTS Trainer and Operations Manager
IdealPrep
AMRITSAR, PUNJAB
03.2018 - 10.2020
- Facilitated group discussions to improve speaking and listening skills.
- Provided one-on-one tutoring sessions to enhance individual learning outcomes.
- Instructed students in test-taking strategies for the IELTS exam.
- Instructed students on characteristics of IELTS Academic examination, providing recommendations for Academic-specific areas to emphasize in study.
Spoken English and IELTS Trainer
Singh foundation
Amritsar, Punjab
12.2016 - 01.2018
- Determined training needs of each student through academic assessments.
- Taught concepts found on standardized tests and built necessary support skills to help students perform well.
- Gave engaging lectures and presentations to promote student learning and content retention.
- Helped students succeed through coaching, mentoring and positive reinforcement.
Education
Master of Business Administration -
Global Institute of Management & Emerging Tech
Bachelor of Commerce -
BBK DAV College For Women
Bachelor of Education -
DAV College of Education For Women
Skills
- Client advisory
- Digital banking
- Product knowledge
- Customer relationship management
- Sales strategies
- Effective communication
- Team collaboration
- Financial planning
- Problem-solving
Certification
CIFC by IFSE
Timeline
Banking Advisor
Royal Bank of Canada
05.2022 - Current
Spoken English and IELTS Trainer
Kharbanda Academy
04.2021 - 01.2022
IELTS Trainer and Operations Manager
IdealPrep
03.2018 - 10.2020
Spoken English and IELTS Trainer
Singh foundation
12.2016 - 01.2018
Master of Business Administration -
Global Institute of Management & Emerging Tech
Bachelor of Commerce -
BBK DAV College For Women
Bachelor of Education -
DAV College of Education For Women