Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Customer Care Specialist
Cell N Computer
Mississauga, ON
2022.01 - 2023.03
Responded to customer inquiries and resolved complaints in a timely and professional manner.
Assisted with inventory management and restocking of products.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Fielded customer complaints and queries, fast-tracking for problem resolution.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Kept customer pro actively informed about the status of their orders