Rabia Akhtar
Mississauga
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. I am seeking a full-time job which allows me to utilize my skills and abilities to the fullest.
Overview
5
5
years of professional experience
Work History
Front Desk Representative
K W Best Auto Sales
11.2024 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Elementary School Teacher
Didem Yalcin School
03.2021 - 10.2024
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
Customer Service Representative
CenterPoint
01.2020 - 02.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
Education
Bachelor of Arts - Education
Allama Iqbal Open University
Islamabad, Pakistan01-2017
Skills
- Time management
- Problem-solving skills
- Listening skills
- Strong work ethic
- Excellent customer service skills
- Exceptional interpersonal skills
- Multitasking
- Analytical thinking
- Adaptability and flexibility
- Excellent communication
- Computer literacy
- Multilingual
Languages
English
Turkish
Urdu
Hindi
Timeline
Front Desk Representative
K W Best Auto Sales
11.2024 - Current
Elementary School Teacher
Didem Yalcin School
03.2021 - 10.2024
Customer Service Representative
CenterPoint
01.2020 - 02.2021
Bachelor of Arts - Education
Allama Iqbal Open University
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