Responsible Stocker and with excellent blocking, facing and customer service skills coupled with 5+ years of experience. Fast worker with attention to detail and completeness.
Overview
8
8
years of professional experience
Work History
Stock Associate
GUESS Factory
09.2022 - 12.2023
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
Maintained effective team member communication.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
Answered customer questions and provided detailed product information.
Optimized space utilization in the stockroom through strategic placement of products based on sales data and trends.
Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Helped customers locate desired items and transfer oversized items to vehicles.
Processed and packaged stock items for customer purchases.
Sales Associate
Under Armour
01.2022 - 08.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Sales Stock Lead
Calvin Klein
08.2019 - 08.2021
Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained effective team member communication.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
Assisted customers by finding items quickly to boost store satisfaction rates.
Managed inventory storage in clean and organized fashion.
Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
Answered customer questions and provided detailed product information.
Stock Associate
Best Buy
09.2015 - 09.2018
Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
Maintained effective team member communication.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
Education
Diploma - Information And Communication Technology
Netsoft College of Technology
Mississauga, ON
04.2024
Diploma - Business Management
Humber College
Etobicoke, ON
09.2023
Diploma - Art Fundamentals
Sheridan College
Oakville, ON
08.2021
High School Diploma -
Bishop Reding P.F. Catholic Secondary School
Milton, ON
06.2019
Skills
Merchandise Stocking
Workplace Safety
Customer Relationships
Product restocking
Truck unloading
Product displays
Heavy Lifting
Shipping and receiving
Shelving of products
Storage Organization
Merchandise Display
Stock Rotation
Cleaning procedures
Stock replenishment
Sales Support
Willing to Learn
Flexible Schedule
Customer Assistance
Positive Attitude
Languages
English
Native or Bilingual
Timeline
Stock Associate
GUESS Factory
09.2022 - 12.2023
Sales Associate
Under Armour
01.2022 - 08.2022
Sales Stock Lead
Calvin Klein
08.2019 - 08.2021
Stock Associate
Best Buy
09.2015 - 09.2018
Diploma - Information And Communication Technology