Summary
Overview
Work History
Education
Skills
Certification
Timeline
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RABEYA OPHELIA

Toronto

Summary

Accomplished Senior AML Investigator with over 5 years of expertise in Anti-Money Laundering (AML), fraud detection, and regulatory compliance within the financial services sector. Highly skilled in transaction monitoring, Enhanced Due Diligence (EDD), and utilizing advanced tools like COINS, ECIF, SWIFT, PRM, and WorldCheck to detect and mitigate financial crime risks. Extensive experience ensuring compliance with Canadian regulations such as FINTRAC, FATF, and BSA/AML. Proven track record of remediating discrepancies from regulatory audits, enhancing internal policies, and strengthening compliance frameworks to mitigate emerging risks

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sr. AML INVESTIGATOR

PwC
07.2024 - Current
  • Conducted investigations of potential Anti-Money Laundering (AML) and Terrorist Financing (TF) activities, ensuring adherence to regulatory requirements, policies, and procedures.
  • Proficient in analyzing diverse payment and transaction types for suspicious activity; experienced in performing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD).
  • Highly proficient in Microsoft Word, Excel, PowerPoint, and SharePoint; demonstrated asset in utilizing systems/applications such as COINS, ECIF, SWIFT, PRM, PostEdge, and WorldCheck for investigations and analysis.
  • Ensured full regulatory compliance with PCMLTFA and FINTRAC by conducting Quality Control assessments, resolving discrepancies, and improving operational controls to meet regulatory obligations and mitigate risks.

Associate Analyst, Fraud Controls, IDCF

CIBC
11.2021 - 08.2023
  • Led the transaction monitoring process for global payments, including SWIFT transactions, and leveraged advanced fraud detection tools (e.g., FICO Falcon, ACI PRM, Visa VAA) to detect suspicious activities such as account takeovers and synthetic fraud.
  • Conducted thorough root cause analysis of fraud incidents, developed comprehensive fraud reports, and provided actionable recommendations to enhance fraud detection processes, aligning with AML and compliance standards.
  • Assisted in the investigation of high-risk clients and Sanctions by analyzing global payment flows and AML risks. Identified red flags and contributed to the escalation of potential suspicious activities.

Credit Card Specialist

CIBC
05.2019 - 11.2021
  • Managed credit card operations, ensuring compliance with regulatory requirements and internal policies while optimizing onboarding and customer identity verification processes.
  • Utilized TSYS systems to handle chargebacks, dispute resolutions, and credit limit adjustments, conducting risk assessments for cardholder accounts.
  • Collaborated with cross-functional teams to enhance service delivery for new credit card products and streamline credit operations.

Customer Service Representative

S&P Data (Sprint)
08.2018 - 11.2019
  • Delivered technical troubleshooting and customer support for Sprint products, resolving billing inquiries and device issues across multiple channels.
  • Managed account inquiries, processed payments, and resolved discrepancies, collaborating with technical support teams to ensure a seamless customer experience.
  • Provided proactive assistance on plan changes and payment management to enhance overall customer satisfaction.

Education

Bachelor of Pharmacy -

University of Asia Pacific
08.2016

Skills

  • AML & CTF Compliance
  • Transaction Monitoring
  • Regulatory Reporting
  • AML Tools
  • Data Analysis & Reporting
  • Risk Mitigation
  • Microsoft Office
  • ACAMS Preparation

Certification

  • Counter Terrorist Financing, Financial Crime Academy, 01/01/24
  • Anti-Money Laundering & Fraud Administration, Seneca College, 01/01/21 - 08/31/21
  • Fighting Modern Slavery & Human Trafficking, ACAMS, 01/01/21 (no expiration)
  • CISCO IT Essentials Certified, 01/01/18

Timeline

Sr. AML INVESTIGATOR

PwC
07.2024 - Current

Associate Analyst, Fraud Controls, IDCF

CIBC
11.2021 - 08.2023

Credit Card Specialist

CIBC
05.2019 - 11.2021

Customer Service Representative

S&P Data (Sprint)
08.2018 - 11.2019

Bachelor of Pharmacy -

University of Asia Pacific

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RABEYA OPHELIA