An organized and dependable individual, successful at managing multiple duties with a positive attitude, and willing to take on added responsibilities to meet organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Merchandiser
COCA COLA CANADA BOTTLING LIMITED
06.2024 - Current
Ensure high visibility of Coca-Cola products by adhering to planograms and strategic shelf positioning
Maintain optimal stock levels through regular replenishment and inventory monitoring, preventing stockouts
Implement and maintain promotional displays, ensuring all materials are correctly positioned and attractive
Worked about 5 stores per day
Develop strong relationships with store managers and staff, providing exceptional service and support to enhance brand presence.
Inventory Control Clerk Associate
LOBLAWS (Real Canadian Superstore)
01.2024 - 05.2024
Streamlined inventory management processes for increased efficiency and reduced errors
Reduced stock shortages by maintaining accurate records of incoming and outgoing products
Enhanced store organization with ERP system approach to improve placement and storage
Improved over 50% inventory accuracy by conducting regular audits and reconciling discrepancies
Reduced stock shortages by maintaining accurate records of incoming and outgoing products.
Part-time Parcel Sorter
TForce Logistics Inc
10.2023 - 12.2023
Placing packages on roller belts to advance packages forward.
Scanning and sorting packages based on postal codes with a handheld scanner.
Ability to follow safety standard procedures.
Ability to lift about 50 pounds of heavy objects
Maintained a clean and organized workspace, which facilitated smoother package sorting operations.
Customer Sales Representative
ALL-IN-VENDING / LEMON HEAVEN / CIN CITY DONUTS
01.2023 - 12.2023
Auditing vending machines
Ensuring vending machines are stocked with fresh and in-demand products by gathering customer feedback
Providing accurate information about vending machine services, products, pricing, and availability
Worked approximately 20 vending machines per day
Preparing reports on customer satisfaction, common issues, and resolution timelines for management review
Warehouse Manager
MAGGIEFRIMPS CO.LTD
08.2019 - 12.2022
Transported goods between warehouse locations according to shipment and storage needs.
Ensuring at least 98-100% inventory accuracy
Used warehouse management software to reconcile daily inventory.
Supervised shipping and handling operations.
Data entry and analysis using various ERPs
Overseeing the tracking and management of inventory levels
Customer Care Representative
KAN ROYAL PETROLEUM
02.2017 - 01.2019
Maintained accurate customer records and documented all interactions
Utilized CRM systems to track customer interactions and update account information accurately
Resolved customer issues and escalated complex cases to appropriate department
Responded to about 20 inquiries and complaints via phone, email, and chat daily.
Education
MBA -
UNIVERSITY CANADA WEST
Vancouver, BC
06.2024
Bachelor of Science - Business Administration
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Ghana
09.2021
Skills
Good communication skills
Bases in forklift
Proficiency in Microsoft Office, Tally &ERP
Team Player
Critical Thinking
Class 5 driver's license
Heavy Lifting and sorting
Warehouse Safety
Attention to Detail Order Fulfillment
Order Preparation
Supply Ordering
Certification
IAB Digital Marketing and Media Foundations Certification, Digital Marketing Institution. (DMI), CAUCW167047
Timeline
Merchandiser
COCA COLA CANADA BOTTLING LIMITED
06.2024 - Current
Inventory Control Clerk Associate
LOBLAWS (Real Canadian Superstore)
01.2024 - 05.2024
Part-time Parcel Sorter
TForce Logistics Inc
10.2023 - 12.2023
Customer Sales Representative
ALL-IN-VENDING / LEMON HEAVEN / CIN CITY DONUTS
01.2023 - 12.2023
Warehouse Manager
MAGGIEFRIMPS CO.LTD
08.2019 - 12.2022
Customer Care Representative
KAN ROYAL PETROLEUM
02.2017 - 01.2019
IAB Digital Marketing and Media Foundations Certification, Digital Marketing Institution. (DMI), CAUCW167047
MBA -
UNIVERSITY CANADA WEST
Bachelor of Science - Business Administration
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
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