Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RABBY WIREDU

Surrey,BC

Summary

An organized and dependable individual, successful at managing multiple duties with a positive attitude, and willing to take on added responsibilities to meet organizational goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Operations Support Specialist

RYAN VENDING COMPANY LIMITED
06.2024 - Current
  • Maintain and update ERP systems to ensure accurate and up-to-date information
  • Provide comprehensive operational support to various departments to ensure seamless business processes
  • Assisted in stock counts
  • Order picking.
  • Improved operational effectiveness by collaborating with drillers to make necessary adjustments based on real-time data evaluation.

Customer Sales Representative

ALL-IN-VENDING / LEMON HEAVEN / CIN CITY DONUTS
03.2023 - 04.2024
  • Auditing vending Machines
  • Cash retrieval from vending Machines to office
  • Assisting in restocking vending machines
  • Entry at least 50 daily sales
  • Driving food trucks to directed locations
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.

Bookkeeper/ Finance Intern

MAGGIEFRIMPS CO. LTD
01.2020 - 12.2022
  • Assisted in preparing financial reports and maintaining financial records
  • Communicated and resolved client disputes regarding outstanding invoices, payments and adjustments
  • Communicated regularly with customers regarding account questions and issues
  • Communicated with about 30 clients daily to resolve billing and payment issues
  • Receiving payment and issuing invoices with QuickBooks contributed to audit preparations by organizing financial records and addressing discrepancies promptly.

Customer Care Representative

KAN ROYAL PETROLEUM
02.2017 - 12.2018
  • Responded to about 20 inquiries and complaints via phone, email, and chat daily
  • Resolved customer issues and escalated complex cases to appropriate department
  • Utilized CRM systems to track customer interactions and update account information accurately
  • Maintained accurate customer records and documented all interactions.

Education

Master of Business Administration -

UNIVERSITY CANADA WEST
Vancouver, BC
06.2024

Bachelors in Business Administration -

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Ghana
09.2021

Skills

  • Good communication skills
  • Proficiency in SQL, Microsoft Office, Salesforce, Tableau, Sage50
  • Proficiency in Tally, QuickBooks, Excel & ERP
  • Attention to Detail
  • Class 5 driver's License
  • Microsoft Outlook
  • Interpersonal and written communication
  • Teamwork and Collaboration
  • Strategic Planning
  • Data Evaluation

Certification

IAB Digital Marketing and Media Foundations Certification, Digital Marketing Institution (DMI), CAUCW167047

Timeline

Operations Support Specialist

RYAN VENDING COMPANY LIMITED
06.2024 - Current

Customer Sales Representative

ALL-IN-VENDING / LEMON HEAVEN / CIN CITY DONUTS
03.2023 - 04.2024

Bookkeeper/ Finance Intern

MAGGIEFRIMPS CO. LTD
01.2020 - 12.2022

Customer Care Representative

KAN ROYAL PETROLEUM
02.2017 - 12.2018

Master of Business Administration -

UNIVERSITY CANADA WEST

Bachelors in Business Administration -

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
RABBY WIREDU