Rabby Wired
Surrey,BC
Summary
An organized and dependable individual, successful at managing multiple duties with a positive attitude, and willing to take on added responsibilities to meet organizational goals
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative
ALL-IN-VENDING / LEMON HEAVEN / CIN CITY DONUTS
Burnaby, BC
03.2023 - Current
- Auditing vending Machines
- Cash retrieval from vending Machine to office,
- Assisting in restocking vending machines,
- Entry of daily sales,
- Driving food trucks to directed locations,
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages,
- Managed customer accounts to secure customer satisfaction and repeat business.
Bookkeeper/ Finance Intern
MAGGIEFRIMPS CO. LTD
01.2021 - 12.2022
- Assisted in preparing financial reports and maintaining financial records
- Communicated and resolved client disputes regarding outstanding invoices, payments and adjustments
- Communicated regularly with customers regarding account questions and issues,
- Communicated with about 30 clients daily to resolve billing and payment issues,
- Receiving payment and issuing invoices with Quickbooks, Contributed to audit preparations by organizing financial records and addressing discrepancies promptly.
Assistant Operations Manager
MAGGIEFRIMPS CO.LTD
05.2018 - 12.2020
- Supervised shipping and handling operations
- Maintained high levels of accuracy in daily operations
- Data Entry and analysis using Microsoft Excel and Tally
- Recruiting,training, and supervising about 25 warehouse staff
- Overseeing tracking and management of inventory levels.
Customer Care Representative
KAN ROYAL PETROLEUM
Ghana
02.2017 - 12.2018
- Responded to about 20 inquiries and complaints via phone, email, and chat daily,
- Resolved customer issues and escalated complex cases to appropriate department,
- Utilized CRM systems to track customer interactions and update account information accurately,
- Maintained accurate customer records and documented all interactions.
Education
Master of Science -
UNIVERSITY CANADA WEST
Vancouver, BC06.2024
Bachelor of Science -
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
09.2021
Skills
- Good communication skills
- Proficiency in SQL, Microsoft Office, Salesforce, Tableau, Sage50
- Proficiency in Tally, QuickBooks, Excel & ERP
- Attention to Detail
- Class 5 driver's License
- Microsoft Outlook
- Interpersonal and written communication
- Teamwork and Collaboration
- Strategic Planning
- Data Evaluation
Certification
- IAB Digital Marketing and Media Foundations Certification - Digital Marketing Institution. (DMI)
- CA-UCW167047
Affiliations
Associate CDMI
Timeline
Sales Representative
ALL-IN-VENDING / LEMON HEAVEN / CIN CITY DONUTS
03.2023 - Current
Bookkeeper/ Finance Intern
MAGGIEFRIMPS CO. LTD
01.2021 - 12.2022
Assistant Operations Manager
MAGGIEFRIMPS CO.LTD
05.2018 - 12.2020
Customer Care Representative
KAN ROYAL PETROLEUM
02.2017 - 12.2018
Master of Science -
UNIVERSITY CANADA WEST
Bachelor of Science -
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY