Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Timeline
Hi, I’m

Raazia Munawar

Brampton,ON

Summary

Skilled individual with expertise in collections and success in improving accounts receivable functions and performance. Successful in applying recovery strategies and negotiating with account holders to cut outstanding debts and aged accounts. Excited to bring talent to team offering opportunities for growth and advancement.

A dedicated person with effective communication and interpersonal skills. Proven experience in building relationships and negotiation with customers using adaptability and a positive attitude. Expert in numeracy and logic. Eager to contribute my skills towards debt collector. Reliable person offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing plans. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.


Overview

7
years of professional experience
7
years of post-secondary education
3
Languages

Work History

North Recruitment

Marketing Assistant- Career Placement
01.2023 - 05.2023

Job overview

  • Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts.
  • Assisted in driving revenue growth by managing pay-per-click advertising campaigns on Google Ads and social media platforms.
  • Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
  • Supported the development of profitable partnerships by conducting market research and identifying potential collaboration opportunities.
  • Generated leads through phone calls, emails and face-to-face interactions.
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones.

POPEYES LOUISIANA KITCHEN, Inc.

Cashier
12.2017 - 03.2020

Job overview

  • Achieved customer satisfaction of 89% through my interpersonal skills, attention to detail and ability when providing customer service
  • Increased sales by adopting and applying upselling techniques and describing menu items to the customers before closing each sale opportunity.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.

ARA AZZURRO

Machine operator and Packager
10.2016 - 12.2016

Job overview

  • Achieved production targets through organizing and concentration in a team setting ensuring smooth and efficient running of machines
  • Contributed to the safety of the warehouse by applying proper operating procedures of the machines through attention to detail and methodical skills.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.

Education

The Humber Institute of Technology And Advanced Learning

Bachelor of Arts from Advanced Business Administration
05.2017 - Current

University Overview

Skills

Quick and flexible learner that helps me to adjust and maintain myself for hard working office environmentundefined

Websites

Volunteer Experience

Volunteer Experience
  • Peel children’s Water Festival, Brampton, 05/2016, Developed leadership and interpersonal skills, Contributed towards community and environment by teaching children about the importance of water, Conducted various activities for children and gained time management and organizational skills.
  • Yearly community conventions, Canada, 06/2015, present, Organizing and managing space for thousands of guests from all over the world and Canada., Developed organizational, multi task skills by setting up rooms and decor for all the guests for breakfast, lunch and dinner, Giving out instructions to a large gathering about the setup which helped me in improving my communication skills., Worked in a large team to gain valuable experience to be an efficient team worker., Assisted manager and directed my team for tasks to better serve people.

Timeline

Marketing Assistant- Career Placement
North Recruitment
01.2023 - 05.2023
Cashier
POPEYES LOUISIANA KITCHEN, Inc.
12.2017 - 03.2020
The Humber Institute of Technology And Advanced Learning
Bachelor of Arts from Advanced Business Administration
05.2017 - Current
Machine operator and Packager
ARA AZZURRO
10.2016 - 12.2016

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Raazia Munawar