RAAYNA ZAFAR
Guelph,Ontario
Summary
Organized and people-focused professional with hands-on experience supporting HR operations, managing documentation, and coordinating training programs in dynamic environments such as Skyjack, the University of Guelph, and H&M. Adept at onboarding, streamlining internal processes, and maintaining confidential records with precision. Known for mentoring peers, enhancing workplace culture, and contributing to efficient, people-centered organizational performance. Proficient in Microsoft Office Suite and committed to delivering reliable, high-quality support.
Overview
2
2
years of professional experience
Work History
Teaching Assistant
Child Care & Learning Centre, University of Guelph
05.2024 - Current
- Managed classroom behavior effectively consisting of 40 children, creating a positive learning atmosphere conducive to developmental success.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Served as a mentor to new teaching assistants, providing guidance on effective strategies for classroom management and instruction.
- Documented developmental progress, providing insight to parents and staff
Sales Advisor
H&M Hennes & Mauritz
06.2023 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Contributed to team objectives by meeting our membership target of 90 percent daily in fast-paced environment.
Administrative Assistant
Skyjack
09.2023 - 01.2024
- Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Assisted in the development of presentations, effectively conveying crucial information to stakeholders.
- Coordinated staff training programs, improving overall efficiency within the company through skill development.
Teaching Assistant
Scarborough Outdoor Education School (TDSB)
01.2023 - 04.2023
- Worked with children of varying age, interest, skill, and developmental levels from different schools.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Kept accurate records of each student''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
- Contributed to the development of new programs aimed at increasing student retention and satisfaction rates.
Sales Associate
Bell Mobility
11.2022 - 03.2023
- Contributed to the achievement of store sales goals through consistent delivery of exceptional customer service.
- Increased overall store revenue by upselling and cross-selling relevant products to customers.
- Maintained up-to-date knowledge of competitor offerings, using insights to inform tailored sales approaches with customers.
- Resolved customer issues promptly and professionally, resulting in repeat business and positive feedback.
Education
Bachelor of Arts - Psychology Honours
University of Guelph
Guelph, ON12-2025
Skills
- Microsoft Office Suite,
- Documentation Management
- Team Leadership,
- Customer Engagement,
- Collaborative teamwork
- Microsoft office proficiency
- Training and mentoring
- Records management
- Staff management
- Policy implementation
Timeline
Teaching Assistant
Child Care & Learning Centre, University of Guelph
05.2024 - Current
Administrative Assistant
Skyjack
09.2023 - 01.2024
Sales Advisor
H&M Hennes & Mauritz
06.2023 - Current
Teaching Assistant
Scarborough Outdoor Education School (TDSB)
01.2023 - 04.2023
Sales Associate
Bell Mobility
11.2022 - 03.2023
Bachelor of Arts - Psychology Honours
University of Guelph
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