RAAWNOK AREFIN BHUIYAN
Ottawa,Canada
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Valet
Rideau Club, Sheraton Ottawa & ImPark
2023.11 - 2024.03
- Driving and parking multiple luxurious vehicles.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Reduced wait times for guests by efficiently organizing and managing the valet parking area.
- Welcomed arriving guests and explained car retrieval procedures.
Uber Driver
Uber
2023.05 - 2023.10
- Provided high quality safety driving service to all my customers
- Ensuring their safety and comfort.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Sales Specialist
The Mobile Shop/Loblaw's
2022.05 - 2023.01
- Sold Mobile phone plans for various service providers such as Telus /
Kuddo, Bel / Virgin, Rogers / Fido / Freedom.
• Helped Customers decide and make good purchase decisions - Provided technical support to customers experiencing difficulties with their mobile devices or services.
Cashier & Customer Service Representative
Loblaw's
2020.06 - 2021.12
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier & Customer Service Representative
Burger King
2020.02 - 2020.07
- Provided customer service and prepared food.
- Cleaned and sanitized work areas, utensils and equipment.
- Promoted excellence in food quality and presentation for kitchen staff.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Education
Automotive Business School of Canada - OMVIC
Georgian College
Barrie, ON04.2024
High School Diploma -
Canadian Trillinium International School
Dhaka, Bangladesh09.2019
Skills
- Customer service and support
- Team Collaboration
- Cash Handling
- Efficient work ethic
- Professional Appearance
- Credit Card Processing
- Communication
- Strategic Thinking
- Creativity
- Mechanical Troubleshooting
- Valid Driver's License
- Clean Driving Record
- Vehicle Maintaince
Certification
- Smart Serve Certified
- Ontario Motor Vehicle Industry Council (OMVIC)
Languages
English
Full Professional
Timeline
Valet
Rideau Club, Sheraton Ottawa & ImPark
2023.11 - 2024.03
Uber Driver
Uber
2023.05 - 2023.10
Sales Specialist
The Mobile Shop/Loblaw's
2022.05 - 2023.01
Cashier & Customer Service Representative
Loblaw's
2020.06 - 2021.12
Cashier & Customer Service Representative
Burger King
2020.02 - 2020.07
Automotive Business School of Canada - OMVIC
Georgian College
High School Diploma -
Canadian Trillinium International School
- Smart Serve Certified
- Ontario Motor Vehicle Industry Council (OMVIC)
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