Raafat Abdoulkader
TORONTO,ON
Summary
I am the ideal candidate for this position, drawing upon a unique blend of experience and personal dedication. Having honed my skills in campaign marketing and directing, I bring a strong foundation to this role. Moreover, my family's journey, with a loved one spending their formative years in and out of the SickKids hospital, has equipped me with firsthand knowledge of the challenges families face. As their primary caregiver, I intimately understand the compassion and support required during such times. My heartfelt goal in this role is to pay it forward and make a meaningful difference in the lives of children and families, just as the company did for my own. My skills and empathetic nature align perfectly with the company's mission, ensuring that I can contribute significantly to its mission of positively impacting countless lives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative
Pure Eco Solutions
08.2023 - Current
- Held a position as a Sales Representative at a reputable Water and Air Purification Company.
- Conducted personalized, in-home water evaluations, aiming to empower customers with a comprehensive understanding of their water quality.
- Offered tailored solutions, which included the recommendation of water conditioning units and alkaline drinking water stations, designed to cater to customers' unique needs.
- Actively contributed to the company's marketing initiatives, employing creative strategies to generate leads.
- Utilized methodologies such as surveys, scratch card promotions, and promotional posts on Facebook Marketplace to engage and captivate potential clients.
- Demonstrated a commitment to fostering consumer knowledge and satisfaction, ensuring well-informed decision-making regarding water and air purification solutions.
Operations Coordinator
Fantuan Delivery
10.2022 - Current
- Provided direction and guidance to internal teams in order to achieve targets.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Conducted physical tasks, including the removal of old stickers from downtown merchants.
- Executed the transition process by replacing online resources associated with the competitor's name with our company's branding.
- Ensured a smooth integration of the acquired competitor's assets into our marketing strategy.
- Played a vital role in maintaining and expanding our market presence during and after the acquisition.
Marketing Consultant
Grand Carwash
03.2021 - 10.2021
- Served as a dedicated employee at the Grand Carwash, acquiring an in-depth understanding of the business operations.
- Leveraged expertise to provide marketing consultant services to the company.
- Successfully established and managed the company's social media presence on LinkedIn, Facebook, Instagram, and Snapchat by creating engaging content and conducting outreach efforts, resulting in the growth of a substantial and active follower base.
- Implemented interactive survey campaigns on social media platforms, offering discounts on carwash and detailing bundles in exchange for participation.
- Spearheaded the development of a monthly promotional strategy that attracted qualified leads and increased foot traffic to the business.
- Achieved a remarkable 300% growth in the company's overall performance and customer engagement within a 7-month period.
SERVER/BARISTA
HAZEL’S DINER
02.2019 - 03.2020
- Seated and served guests during fast-paced environment and managed time for an optimal experience for each guest
- Assisted others to achieve maximum efficiency during peak attendance times and ensured cleanliness of dining area throughout the day
- Stuffed bar and mixed drinks for clients
- Trained new servers and familiarized new personnel with company culture
- Helped new-hire French-speaking chef interpret menu and become adept in English environment
- Exceptional interpersonal skills which helped me answer customer inquiries and resolve issues promptly
- Fostered repeat business by getting to know customers and their orders
- Provided service in both French and English when necessary.
PRIVATE FRENCH TUTOR
11.2016 - 12.2019
- Further explained academic lessons based on student’s notes and assisted student with her homework
- Taught students’ grammar tricks and repeated rules of French grammar
- Helped students prepare for quizzes and tests.
LEGAL ADMINISTRATIVE ASSISTANT
ISAACS & CO. BARRISTERS & SOLICITORS
07.2017 - 05.2019
- Filing documents into proper client folders post scanning and digitalizing files through legal system
- Managed Closing Files by sorting, listing, and preparing boxes for offsite vendor
- Alphabetized tabs into useful sets for document binders
- Organized office supplies
- Maintaining copy room stock, retrieved mail & distributed to legal staff
- Reorganizing law library
- Organizing boardroom before and after meetings
- Assisted with major office move and renovation by packing hundreds of boxes, purging unnecessary supplies, and re-filing case file cabinets
- Created documentation in both French and English
- Represented firm as French delegate and as moderator/translator during CTLA convention of 2017 in Quebec City.
FIELD TRIP ORGANIZER
Centre Francophone de Toronto – social services organization
04.2017 - 08.2017
- Managed group members ideas & opinions to facilitate consensus
- Organized transportation for 3 to 5 buses for field trips to different sites (incl
- Soccer games, Canada’s Wonderland, and Niagara Falls)
- Corresponded field trips information and details to participants
- Coordinated Q&A for participants & parents.
COACH KIDS’ SOCCER TEAM (9-13 years old)
Regent Park Community Center
09.2016 - 05.2017
- Coached a dozen of kids the elements of soccer to play in regular games & tournaments
- Train kids to understand the game plan
- Player management to determine who plays and who substitutes to select a cohesive team
- Resolve conflicts between teammates.
Education
Bachelor of Commerce - Marketing and Finance
Ted Rogers School of Management
Toronto, ON01.2025
Grade 9–12 -
Le College Français High School
Toronto, ON01.2018
Grade 8 -
Le College Français Middle School
Toronto, ON01.2014
Kindergarten–Grade 7 -
École Privée La Nativité
01.2013
Skills
- Employment Law
- Oracle Solaris
- Risk Management
- SAP Crystal Reports
Overview
English, French, Arabic, Fluent in English, French, and Arabic, Excellent multitasker and highly adaptable, Confident working in fast paced and high stress environments, Enthusiastic, self-motivated, and friendly, Strong Conflict resolution skills, Quick leaner; good listener and Independent Thinker, Highly organized, Competent in Microsoft Word, Excel, PowerPoint, and OneNote, Strong expertise in customer service in both French and English
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Certification
Digital Certification Badges - Earned through Ted Rogers Business School BCH Bootcamps:
- Azure Fundamentals
- Power Platform Fundamentals
- Design Thinking
- Salesforce
- Social Media Marketing
Timeline
Sales Representative
Pure Eco Solutions
08.2023 - Current
Operations Coordinator
Fantuan Delivery
10.2022 - Current
Marketing Consultant
Grand Carwash
03.2021 - 10.2021
SERVER/BARISTA
HAZEL’S DINER
02.2019 - 03.2020
LEGAL ADMINISTRATIVE ASSISTANT
ISAACS & CO. BARRISTERS & SOLICITORS
07.2017 - 05.2019
FIELD TRIP ORGANIZER
Centre Francophone de Toronto – social services organization
04.2017 - 08.2017
PRIVATE FRENCH TUTOR
11.2016 - 12.2019
COACH KIDS’ SOCCER TEAM (9-13 years old)
Regent Park Community Center
09.2016 - 05.2017
Bachelor of Commerce - Marketing and Finance
Ted Rogers School of Management
Grade 9–12 -
Le College Français High School
Grade 8 -
Le College Français Middle School
Kindergarten–Grade 7 -
École Privée La Nativité
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