Raad Shahamad
Winnipeg,MB
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate
Rogers Telecommunications
Winnipeg, MB
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Kitchen Supervisor
Boston Pizza
04.2016 - Current
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Developed recipes and menus by applying understanding of market demand and culinary trends,
- Controlled food costs and managed inventory.
- Developed kitchen staff through training, disciplinary action and performance reviews.
Team Manager
Demios Force
03.2014 - 11.2015
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Led employee relations through effective communication, coaching, training and development.
Computer Lab Assistant
St. Gregory's High School
01.2011 - 12.2013
- Configured hardware, devices and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
Education
Bachelor of Arts - Mathematics And Economics
University of Manitoba
Winnipeg,MB07.2022
High School Diploma -
Dhaka City College
Dhaka01.2015
Skills
- Payment Acceptance
- Work Station Assignments
- Alcoholic Beverage Service
- Teamwork and Collaboration
- Customer Service
- Complaint Resolution
- Inventory Control
- File Organization and Maintenance
- Problem Solving
Certification
- International English Language Proficiency Test, Band 8.0
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Professional Working
Timeline
Sales Associate
Rogers Telecommunications
07.2023 - Current
Kitchen Supervisor
Boston Pizza
04.2016 - Current
Team Manager
Demios Force
03.2014 - 11.2015
Computer Lab Assistant
St. Gregory's High School
01.2011 - 12.2013
Bachelor of Arts - Mathematics And Economics
University of Manitoba
High School Diploma -
Dhaka City College