Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Raad Shahamad

Winnipeg,MB

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Associate

Rogers Telecommunications
07.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Kitchen Supervisor

Boston Pizza
04.2016 - Current
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Developed recipes and menus by applying understanding of market demand and culinary trends,
  • Controlled food costs and managed inventory.
  • Developed kitchen staff through training, disciplinary action and performance reviews.

Team Manager

Demios Force
03.2014 - 11.2015
  • Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
  • Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
  • Led employee relations through effective communication, coaching, training and development.

Computer Lab Assistant

St. Gregory's High School
01.2011 - 12.2013
  • Configured hardware, devices and software to set up work stations for employees.
  • Patched software and installed new versions to eliminate security problems and protect data.

Education

Bachelor of Arts - Mathematics And Economics

University of Manitoba
Winnipeg,MB
07.2022

High School Diploma -

Dhaka City College
Dhaka
01.2015

Skills

  • Payment Acceptance
  • Work Station Assignments
  • Alcoholic Beverage Service
  • Teamwork and Collaboration
  • Customer Service
  • Complaint Resolution
  • Inventory Control
  • File Organization and Maintenance
  • Problem Solving

Certification

  • International English Language Proficiency Test, Band 8.0

Languages

English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Professional Working

Timeline

Sales Associate

Rogers Telecommunications
07.2023 - Current

Kitchen Supervisor

Boston Pizza
04.2016 - Current

Team Manager

Demios Force
03.2014 - 11.2015

Computer Lab Assistant

St. Gregory's High School
01.2011 - 12.2013

Bachelor of Arts - Mathematics And Economics

University of Manitoba

High School Diploma -

Dhaka City College

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Raad Shahamad