Quynh Doan
Anaheim
Summary
Dedicated Pharmacist with a strong background of improving patient outcomes and fostering professional growth at Walgreens. Excels in medication therapy management and patient education, leveraging acute attention to detail and a passion for healthcare. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacist
Walgreens
05.2023 - Current
- Conducted medication reviews to ensure proper dosing and administration.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Educated patients about possible drug interactions and gave special administration instructions.
- Vaccinated patients to provide immunity against influenza, COVID-19, pneumonia, and other diseases.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Collaborated with healthcare teams to optimize patient drug therapies.
- Mentored and trained pharmacist interns and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Adhered to policies and procedures including all HIPAA guidelines and regulations. Ensured compliance with federal, state, and local pharmacy laws.
Pharmacist Intern
Walgreens
01.2018 - 04.2023
- Performed intern duties under supervision of a pharmacist.
- Transferred prescriptions and took oral prescriptions over the phone.
- Counseled patients and conducted drug utilization reviews to ensure they were taking their medication correctly.
- Administered flu shots and other vaccinations to patients.
- Contacted insurance companies to remedy adjudication errors and other claim issues.
- Maintained a clean, organized, and well-stocked pharmacy workspace, promoting an efficient workflow for all team members.
Education
Doctor of Pharmacy -
Keck Graduate Institute School of Pharmacy
Claremont, CA06-2022
Bachelor of Science - Biology
University of California, Irvine
Irvine, CA06-2015
Skills
- Passion for helping others through sharing knowledge of medication and ensuring patients are compliant with taking their drugs
- Acute attention to detail and focus when checking prescriptions, looking for drug interactions, and catching potential physician errors
- Deep knowledge of multiples insurance plans, including Commercials, Medical, and Medicare part D
- Strong knowledge of various pharmacy software programs, including Intercom and Epic
Certification
- Certification in Medication Therapy Outcomes
- Immunization Certification - American Pharmacists Association.
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Pharmacist
Walgreens
05.2023 - Current
Pharmacist Intern
Walgreens
01.2018 - 04.2023
Doctor of Pharmacy -
Keck Graduate Institute School of Pharmacy
Bachelor of Science - Biology
University of California, Irvine
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