Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Quyen Tang Thi Ngoc

Vancouver,Canada

Summary

Dedicated and experienced food service professional with nearly five years of continuous experience in restaurants and cafés. Skilled in customer service, team coordination, inventory management, and shift supervision. Seeking a stable and respectful work environment to contribute long-term and grow professionally.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Supervisor

White Lotus Cafe
Burnaby, Canada
10.2023 - 08.2025
  • Supervised daily café operations, including staff scheduling and customer service.
  • Trained new employees and ensured consistent service quality.
  • Managed inventory and coordinated with suppliers.
  • Handled customer feedback and resolved issues efficiently.

Cashier

Milu Restaurant
Regina, Canada
06.2022 - 09.2023
  • Processed customer transactions and promoted loyalty programs.
  • Assisted guests with menu selections and payment options.
  • Supported other departments during peak hours.

Chef

Milu Restaurant
Regina, Canada
03.2021 - 06.2022
  • Prepared meals according to hygiene and quality standards.
  • Planned ingredient usage and optimized kitchen workflow.
  • Collaborated with service staff to ensure timely delivery.

Waitress

Milu Restaurant
Regina, Canada
01.2020 - 03.2021
  • Welcomed guests and took orders accurately.
  • Coordinated with kitchen staff to ensure prompt service.
  • Recommended specials and upsold menu items.

Education

High School Diploma -

TPST high school
Vietnam

Skills

  • Shift supervision and team coordination
  • Customer service and complaint resolution
  • Inventory control and ordering
  • Basic computer skills (Word, Excel, Email)
  • Adaptability and multitasking in fast-paced environments

Certification

Food Handler Certification, Canada Food Safety Training, 09/03/21, 09/03/26, 11886

References

Ami Nguyen, 306-591-2003

Languages

  • Vietnamese, Native
  • English, Intermediate (IELTS equivalent 4.5)

Timeline

Shift Supervisor

White Lotus Cafe
10.2023 - 08.2025

Cashier

Milu Restaurant
06.2022 - 09.2023

Chef

Milu Restaurant
03.2021 - 06.2022

Waitress

Milu Restaurant
01.2020 - 03.2021

High School Diploma -

TPST high school

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Quyen Tang Thi Ngoc