Quoc Khang Pham
Toronto,ON
Summary
Proactive and client-focused, adept at greeting clients and managing efficient, friendly assistance, notably at Nails For You. Excelled in roles requiring telephone skills and basic accounting, enhancing customer satisfaction and streamlining appointment scheduling. Demonstrated leadership by mentoring new volunteers, showcasing exceptional interpersonal and organizational abilities.
Overview
3
3
years of professional experience
Work History
Receptionist
Nails For You
05.2024 - 11.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Server Coffee
Green Coffee
10.2023 - 01.2024
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Volunteer
Sunny Volunteer Hai Phong
09.2021 - 04.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Teacher Helper
IELTS Centre
08.2023 - 01.2024
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Supported classroom activities, tutoring, and reviewing work.
Education
High School Diploma -
04-2026
Skills
- Telephone skills
- Basic accounting
- Typing speed
- Data entry
- Scheduling appointments
- Greeting and seating clients
- Calm demeanor
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Receptionist - Nails For You
05.2024 - 11.2024
Server Coffee - Green Coffee
10.2023 - 01.2024
Teacher Helper - IELTS Centre
08.2023 - 01.2024
Volunteer - Sunny Volunteer Hai Phong
09.2021 - 04.2024
Humber College - High School Diploma,
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