Quoc Bao Nguyen
Richmond Hill,ON
Summary
Meticulous Quality Control Technician successful at evaluating components and finish products for adherence to tolerances. Highly effective at managing reporting requirements and solving problems in working environments. Experienced Quality Control Technician focused on assisting machine operations with creating compliant products. Systematic and driven professional familiar with scheduling and conducting inspections to help solve production issues and maintain quality. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
29
29
years of professional experience
Work History
Quality Control Technician
Ecoway Trading
Markham, ON
2023.11 - Current
- Check all Models to standards and specifications by performing detailed Features and tests.
- Developed corrective action plans when needed to resolve quality issues.
- Provided quality support to ensure that products met quality standards and customer requirements.
- Implemented quality control objectives to resolve production issues, optimize product reliability and reduce costs.
Sales Assistant
Well Rich Canada
Markham, ON
2022.10 - 2023.11
- Computed purchases and received and processed cash or credit payment.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
Teacher's Assistant
Hippo Private School
Fuzhou , Fujian, China
2016.06 - 2022.02
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Managed classroom supplies inventory including textbooks, manipulatives and audiovisual equipment.
- Maintained a safe environment for all students while adhering to school policies and procedures.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Maintained accurate records of student attendance, grades, and behavior reports.
Production Manager
Q-Print
Toronto, ON
1995.05 - 2015.06
- Prevented and resolved customer issues regarding production through planning.
- Maintained accurate records of production data such as labor costs, output, and quality control results.
- Coached and mentored employees to develop and enhance career skills.
- Troubleshot and resolved problems with equipment and programmable logic controller systems.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
Education
Advanced Diploma - Printing Technology
George Brown College
Toronto, ON1995-05
High School Diploma -
Central Technical School
Toronto, ON1993-05
Bachelor of Arts -
University of Technical Education
Ho Chi Minh City 1988-05
Skills
- Product Sampling
- Testing Procedures
- Specifications Understanding
- Specifications Knowledge
- Report Preparation
- Inspections and Reviews
- Data Entry
- Technical Writing
- Production Monitoring and Assessment
- Operations monitoring
References
References available upon request.
Timeline
Quality Control Technician
Ecoway Trading
2023.11 - Current
Sales Assistant
Well Rich Canada
2022.10 - 2023.11
Teacher's Assistant
Hippo Private School
2016.06 - 2022.02
Production Manager
Q-Print
1995.05 - 2015.06
Advanced Diploma - Printing Technology
George Brown College
High School Diploma -
Central Technical School
Bachelor of Arts -
University of Technical Education