Dinh Nhu Quynh Tran
Vancouver,BC
Summary
Dedicated in hospitality industry for 4+ years of experience. Hardworking person with quick pick-up and adapting ability to a new environment. Offering excellent preparation,handling, organization skills. Team-oriented and reliable with excellent communication and problem-solving strengths.
Overview
3
3
years of professional experience
Work History
Kitchen Assistant Manager
dochay
Vancouver, BC
01.2020 - Current
- Trained employees on cooking techniques, safety standards and performance strategies.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Planned kitchen staff schedules to maximize coverage and encourage collaboration.
- Received, organized and rotated paper goods and food ingredients.
- Maintained budgeted food costs using tools within inventory management system.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Oversaw food preparation, production and presentation according to quality standards.
Waitress
Pho Khanh express
Vancouver, BC
09.2022 - 05.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
Hospitality Management Certificate - Tourism And Hospitality Management
Cornerstone International Community College
Vancouver, BC12.2019
Business Fundarmental Certificatech - Business Fundarmental
British Columbia Institute of Technology
Burnaby, BCSkills
- Team Collaboration and Leadership
- Performance Monitoring
- Inventory Management
- Productivity Improvement
- Multitasking and Organization
- Staff Supervision
- Customer Service
- Shift Scheduling
- Problem-Solving
- Back of House Management
- Employee Performance Evaluations
- Time management
- details orentation
Languages
English
Professional
Vietnamese
Native/ Bilingual
Chinese (Mandarin)
Elementary
Timeline
Waitress
Pho Khanh express
09.2022 - 05.2023
Kitchen Assistant Manager
dochay
01.2020 - Current
Hospitality Management Certificate - Tourism And Hospitality Management
Cornerstone International Community College
Business Fundarmental Certificatech - Business Fundarmental
British Columbia Institute of Technology
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