Quinton Muscroft
Niagara Falls
Summary
I am a reliable applicant that can be counted on to adapt both personally and in a team dynamic to rapidly changing work situations. In addition to my expertise working with technology, I have a strong interest in learning new skills in a range of fields, and I actively look for opportunities to do so. I have major experience within hardware within the world of video games and also Computer software, hardware, and basic networking essentials. I know coding from C, C# and C++ to other types of programming types like for the web involving html and css, and even python or Java, I’m learning more every day and my experiences help others all around me. So I’m able to do many things, from video game writing, concepts, coding or programming, to networking or troubleshooting support, server support or basic troubleshooting, or net essentials. I’m a fully capable, dependable and reliable guy, and I’m fully aware of what I am and not capable of.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ticket Seller
Whirlpool Jet Boat Tours
05.2023 - 09.2023
- My duty was to maintain knowledge of industry safety needs for informed decision making during client interactions. As well as enhancing client satisfaction by addressing concerns promptly while providing exceptional service. In addition to generating additional sales opportunities with upselling techniques for various Whirlpool Tours.
Office Assistant
Malibu Pools
04.2022 - 09.2022
- My duty and responsibility was primarily to ensure Office efficiency by organizing office, stocking shelving and cleaning workspace. I ensured customer satisfaction by providing professional and courteous front desk support and management of scheduled appointments. As well as assisted in financial tasks such as invoicing, sales tracking to ensure accuracy, creation and tracking of purchase orders and invoicing to avoid missed or delayed shipments. As well as, maintaining and updating office records, both digital and physical.
Custodian
Niagara Parks Commission
06.2020 - 09.2020
- My duty and responsibility was to ensure cleanliness and safety for customers through regular sanitizing of high touch surfaces both within indoor and outdoor spaces. In addition to waste removal and landscaping duties.
Food and Beverage Server
Atria Senior Living
06.2018 - 12.2019
- My duty and responsibility was to ensure customer satisfaction through attentive and proactive service while maintaining a clean and organized dining area for senior residents. This in addition to, the multitasking of managing high volumes of dining orders with accurate order fulfillment, while adhering to strict food handling guidelines.
Education
Associate of Applied Science - Computer Systems Technician - Network and Cloud
Niagara College
Welland, ON08.2025
Associate of Arts - Game Development
Niagara College
Welland, ON05.2023
Skills
- Gaming Industry Experience
- Hardware Configuration
- Network Operating Systems
- Software Installation
- Apple iOS
- Valid G Drivers Licence
- Virtualization
- Linux
- AutoCAD
- C
- Hardware Installation
- Computer Troubleshooting
- Game Engine Proficiency
- Word Processing
- Excel
- HTML5
- Computer literacy
- Heavy Lifting
- WHMIS Certification
- COMPTIA Electronics and network Certified
- AI and operations
- Windows software: Windows xp, vista, 7, 8, 10, and 11
- Mac OS X
- Server racks and Networking equipment
- Software like Virtual box, Amazon services, etc
- Command prompt and power shell
- Cisco switches, hubs or WANS & LANS
- Computer software installations
- Windows server 2012-2022 experience
- IBM Equipment Installations
- Android software and coding
- HTML and CSS
- C experience
- Self taught Video game design and art direction technicalities
- Video game story productions and writing concepts for an outline for a game
- Printer, fax machine, photo scanner setup troubleshooting experience
- Networking support
- Networking technologies and technicalities
Languages
English
Native or Bilingual
Welsh
Native or Bilingual
Certification
- CannSell Standard Certified
- WHMIS Certified
Timeline
Ticket Seller
Whirlpool Jet Boat Tours
05.2023 - 09.2023
Office Assistant
Malibu Pools
04.2022 - 09.2022
Custodian
Niagara Parks Commission
06.2020 - 09.2020
Food and Beverage Server
Atria Senior Living
06.2018 - 12.2019
Associate of Applied Science - Computer Systems Technician - Network and Cloud
Niagara College
Associate of Arts - Game Development
Niagara College
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