Quinton Lefrancois

• Loaded, unloaded, and moved material to and from storage and production areas.
• Improved worksite efficiency by maintaining clean and organized work areas.
• Performed general housekeeping and cleaning tasks.
• Promoted a positive work environment by demonstrating strong teamwork and communication skills.
• Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.

Fulfilled work orders and ensured they were done in a timely and efficient manner. Ensured quality and specifications for our saw blades were met for each individual customer. Opened the shop in the morning to start the machines prior to the employees arrival.

• Welded in flat, horizontal, vertical, and overhead positions.
• Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
• Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
• Fabricated shop parts directly from blueprints.
• Inspected welds and checked critical measurements to meet specifications.
• Prepared welding equipment to perform advanced welding work.
• Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Resolved customer complaints promptly and professionally to maintain positive reputation.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Met customer service goals and exceeded customer expectations.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Counted money in drawers at beginning and end of each shift.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Recognized as employee of the month on 3 separate occasions