Quintin M. Alvarez III
Chetwynd
Summary
Detail-oriented professional with expertise in Business Management and Pharmaceutical Science. Proficient in Customer Service, Hospitality, Pharmacy, and Legislative roles, adept at enhancing customer experiences and fostering community engagement. Strong leadership, problem-solving, and organizational skills drive effective business operations and community development.
Overview
8
8
years of professional experience
Work History
Front Desk Agent
Pine Cone Inn & Suites
01.2025 - Current
- Welcomed guests warmly upon arrival, ensuring a positive first impression.
- Recorded guest information accurately in the internal database and guest book.
- Managed room reservations and verified bookings through efficient phone communication.
- Coordinated transportation and dining reservations to enhance guest experiences.
- Processed payments and presented bills to guests during check-out.
- Assisted with additional guest requests, including catering and event planning.
Cook/Cashier
Domino's
12.2023 - Current
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Accurately packaged takeout orders to ensure quality and presentation standards.
- Processed discounts and coupons, improving customer experience and retention.
- Welcomed customers warmly upon arrival, fostering a friendly atmosphere.
- Answered customer inquiries promptly, providing detailed information and assistance.
- Assisted customers with orders, ensuring accuracy and timely service.
Front Desk Receptionist
Days Inn Hotel
06.2024 - 12.2024
- Enhanced guest satisfaction by managing efficient front desk operations.
- Resolved guest inquiries promptly, ensuring exceptional customer service standards.
- Optimized office workflow through effective scheduling of appointments and meetings.
- Maintained accurate visitor logs and phone messages using management software.
Team Member
Tim Hortons
01.2024 - 07.2024
- Enhanced customer satisfaction by greeting patrons and taking accurate orders.
- Prepared baked goods and beverages, ensuring quality and presentation standards.
- Managed cash transactions effectively, maintaining accuracy with cash register operations.
- Maintained cleanliness of dining and cooking areas, including restrooms and playground.
- Restocked shelves and refrigerators with supplies, including sauces, cups, and lids.
- Delivered meals promptly to tables and designated pickup areas for customer convenience.
Staff Pharmacist
Farmacia Camilla
02.2022 - 07.2023
- Responsible for dispensing prescribe pharmaceutical product, conduct patient counseling, monitoring the safety of medicines
Counsellor
Local Government Unit of Municipality of Libertad
06.2018 - 07.2023
- Enacting ordinances: The Sangguniang Bayan enacts ordinances for the municipality.
- Approving resolutions: The Sangguniang Bayan approves resolutions.
- Appropriating funds: The Sangguniang Bayan appropriates funds for the municipality’s general welfare.
- Formulating legislative measures: The Sangguniang Bayan formulates and enacts legislative measures for local development and the general welfare of the constituents.
- Handling legislative priorities: The Sangguniang Bayan uses several committees to handle legislative priorities.
- Inspecting places: The Sangguniang Bayan inspects places relevant to the tasks of its committees.
- Consulting with people: The Sangguniang Bayan consults with people relevant to the tasks of its committees.
- Reporting and reviewing: The Sangguniang Bayan reports and reviews the documentation activities of its committees
Community Pharmacist
Generika Drugstore
09.2019 - 09.2020
- Prescription Verification
- Over-the-Counter (OTC) Guidance
- Health Monitoring and Screening
- Health Promotion and Education
Education
Certificate - Business Management
Northern Lights College
Chetwynd, BC, Canada07.2024
Bachelor’s of Science - Pharmacy
University of San Agustin
Iloilo City, Philippines05.2016
Skills
- Medical Terminology
- Leadership (4 years)
- Compounding Medications
- Accounting
- Inventory Control
- Hospital Experience
- Pharmacy Technician Experience
- Supervising Experience
Timeline
Front Desk Agent
Pine Cone Inn & Suites
01.2025 - Current
Front Desk Receptionist
Days Inn Hotel
06.2024 - 12.2024
Team Member
Tim Hortons
01.2024 - 07.2024
Cook/Cashier
Domino's
12.2023 - Current
Staff Pharmacist
Farmacia Camilla
02.2022 - 07.2023
Community Pharmacist
Generika Drugstore
09.2019 - 09.2020
Counsellor
Local Government Unit of Municipality of Libertad
06.2018 - 07.2023
Bachelor’s of Science - Pharmacy
University of San Agustin
Certificate - Business Management
Northern Lights College